Night Auditor Job at HYATT PLACE KENT NARROWS
Hyatt Place Kent Narrows & Marina, located in Grasonville, Md. is the newest hotel on the Eastern Shore boasting 120 water views rooms and 7,000 square feet of meeting space. We are seeking an energetic fun associates who are looking to give their best effort to deliver outstanding guest service and financial profitability.
Team Member Benefits:
- Medical, Dental and Vision
- Employer Paid Life Insurance
- Other Supplemental Benefits
- Employer Matched 401K
- Hotel Room Discounts across multiple brands
- Enhanced paid vacation, sick time and holiday pay
Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.
Essential Job Functions
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Keep records of room availability and guests' accounts, manually or using computers.
- Prepare and distribute daily reports.
- Audit and reconcile cashiers.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Input and update financial information into M3 network.
- Check guests/in out and perform Guest Service Agents tasks.
- Respond to guest inquiries and resolve complaints.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous night audit/accounting experience or equivalent training preferred
- Computer knowledge/Excel and arithmetic skills required.
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching.
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