Night Auditor Job at Landmark Hospitality Group
Landmark Hospitality Group Bloomington, IL
From $14.50 an hour
Ramada Limited & Suites Night Auditor Job Description
We are looking for an individual to join our hotel staff. You will be responsible for running night audit, as well as checking guests in and out of the hotel, processing billing, attending to any requests made by guests during your shift, and performing other side work.
Responsibilities:
- Keeping hotel financial records in order.
- Processing guest invoices, transactions and room charges.
- Checking guests in and out of the hotel.
- Responding to guests' needs, requests, and complaints.
- Answering the phone and making reservations.
- Summarizing each night's operations and listing any follow-up tasks for management.
- Monitor traffic in & out of the property to assure guest and the property are secure.
- Follow End of Day procedures.
Requirements
- High school diploma or GED
- Past experience in customer service or hospitality.
- Proficiency with computers, Excel experience very helpful.
- Good organizational and time-management skills.
- Self-motivated, proactive work ethic.
- Ability to solve problems and diffuse tense situations.
Job Types: Full-time, Part-time
Pay: From $14.50 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Holidays
- Night shift
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
- Tips
Application Question(s):
- How many hours a week do you want to work?
- Are you available on weekends? May be required for this position.
- Are you willing to work 3rd shift (11pm to 7am)? It's required for this position.
Education:
- High school or equivalent (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Overnight Shift (Required)
Work Location: Multiple Locations
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