Night Auditor - Part-Time (Weekends) Job at Residence Inn by Marriott Washington, DC/Capitol

Residence Inn by Marriott Washington, DC/Capitol Washington, DC 20024

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NIGHT AUDITOR

Position Summary:

The Night Auditor is responsible for auditing, balancing, and consolidating departmental ledger accounts, prepare various hotel operating reports, and handle the requests and transactions of the hotel guests.

Essential Functions:

  • Post all daily room and outstanding charges.
  • Balance all revenue totals of cash and credits against revenue report.
  • Verify and prepare registration cards for arriving guests.
  • Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff.
  • Take, modify, and cancel guest reservations.
  • Check in/out guests according to hotel and/or brand standards.
  • Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guest special requests.
  • Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.
  • Handle all guest questions and inquiries about the hotel and local surroundings.
  • Create and/or print the required reports.
  • Verify each front desk shift’s transactions.
  • Finalize transactions completed during the day including completing a daily income report and daily F&B Revenue Report.
  • Maintain cleanliness of the Front Office area.
  • Perform cashier duties, cash travelers’ checks. Post phone charges and other miscellaneous charges to guest accounts.
  • Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
Additional Responsibilities:
  • The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
  • Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.

Education and Experience:

  • Previous hotel experience.

Skills and Abilities:

  • Good communication and interpersonal skills.
  • Ability to maintain control and composure in difficult situations and exhibit good judgment.




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