Working Title: Office & Admin Specialist
Job Class: Office and Administrative Specialist
Agency: HLBs-Criminal Background Check Program

• Who May Apply: Open to all qualified job seekers
• Date Posted: 05/09/2023
• Closing Date: 05/15/2023
• Hiring Agency/Seniority Unit: Health Licensing Boards / CBC Program-AFSCME
• Division/Unit: Criminal Background Unit
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $17.33 - $22.70 / hourly; $36,185 - $47,397 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: HLBs-Criminal Background Check Program
• FLSA Status: Nonexempt
• Telework Eligible: No
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.

The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

The Criminal Background Check Program (CBC) is a state agency under the Health Related Licensing Boards dedicated to processing state and federal background checks for all licensees. This position exists to provide program functions related to record-keeping, organizational support and other services to the CBC and its participating boards and is conducted while maintaining strict adherence to confidentiality requirements. The position’s responsibilities are:

• Process incoming mail, sorting by board and background check process.
• Send email update to applicants.
• Process application materials in a timely manner, entering them into the appropriate database, verifying document accuracy, and seeking clarification from applicants as needed. Maintain complete and accurate records for all applicants.
• Perform data entry, scan documents, and deliver criminal history reports to participating boards.
• Identifying issues or problems with received paperwork and fingerprint cards. Work with other staff to resolve identified issues with applicant paperwork.
• Perform daily and monthly tasks to keep the filing system accessible and well organized.
• Provide outstanding customer service to Board clientele in person, over the phone, or written correspondence.

Minimum Qualifications

• Knowledge of English sufficient to perform the job duties described above, using reading, writing and speaking skills.
• Knowledge of current data entry procedures.
• Data entry skills sufficient to read source documents and enter data into specific data fields.
• Customer service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail.

Preferred Qualifications

• Knowledge of and experience with a variety of workplace equipment such as computers, printers, and scanners.
• Experience with Microsoft Word, Excel, and Outlook.
• Attention to detail.
• Advanced computer skills including user experience in a variety of environments.
• Familiarity with basic office computing terms and functions.
• Knowledge and experience with a variety of workplace equipment, such as computer, printer, and scanner.
• Ability to quickly and thoroughly assess information and make logical conclusions.
• Ability to work both independently and as part of a team.
• Ability to prioritize workflow in a fast-paced environment.
• Ability to follow specific protocols.

Additional Requirements

This position requires a successful completion of reference checks and fingerprint-based criminal background check prior to employment. A successful candidate will be required to complete the CJIS Security Awareness Testing and Training on their first day of employment.

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

If you have questions about the position, contact Sarah Bauer at sarah.bauer@state.mn.us. If you have questions about the selection process, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:

• 95% of employees understand how their work helps achieve their agency’s mission
• 91% of employees feel trusted to do their jobs
• 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
• 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

• Public pension plan
• Training and professional development
• Paid vacation and sick leave
• 11 paid holidays each year
• Paid parental leave
• Low-cost medical and dental coverage
• Prescription drug coverage
• Vision coverage
• Wellness programs and resources
• Employer paid life insurance
• Short-term and long-term disability
• Health care spending and savings accounts
• Dependent care spending account
• Tax-deferred compensation
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed.