About us

Al's Pest Control Service, Inc. is a small business in New Orleans, LA. We are professional, supportive, inclusive and our goal is to welcome you to our family! You are our most important asset. We depend on each employee to provide the best service(s) and customer care possible. We are a family-owned small business operating two branches in New Orleans and Lafayette, Louisiana and all surrounding areas. Embracing these values have helped us grow to become a valuable resource to the community and the pest management professional industry.
OUR MISSION: We are committed to providing excellent pest control management to all of our clients. We pride ourselves on delivering unsurpassed quality control and courteous staff; protecting your investment through excellence. OUR VISION: To be a unified and coordinated team that effectively responds to the challenges facing the pest management industry, and pursues each and every opportunity that might provide a benefit to the community and our customers. OUR CULTURE: Customers First We have the high honor and distinct privilege of serving our customers and the community. With fairness and honesty at the forefront, we will be responsive and flexible to our dealings with others. Pursuit of Excellence: We are committed to getting the job done right the first time in as effective and efficient manner as possible and in accordance with our overall mission. We will aspire at all times to do our jobs better in every dimension. Positive Response to Change: Recognizing that our industry, workplace and technology are evolving, we acknowledge that change is inevitable. We will meet the developing demands and expectations of our clients with creative thinking, innovation, and more efficient processes. Respect of the Individual: We will create a respectful and meaningful workplace, characterized by honest, direct, and relevant communication. Working together as a team, we will honor diversity, individuality, and personal and professional differences. Community Mindedness: We realize that our work impacts the community in which we reside and, many times, beyond such. Both as individuals and team members, we will strive to make our communities better places to live, work, learn, and serve. .

Our work environment includes:

• Modern office setting
• Casual work attire
• Relaxed atmosphere
• On-the-job training
• Company perks
• Lively atmosphere
• Safe work environment

This job assumes responsibility for all secretarial functions which support one or more roles within the company by performing a variety of clerical tasks, including but not limited to, answering incoming calls and returning missed calls, scheduling services, checking and responding to emails and text messages, uploading scanned documents, filing documents, mailing invoices, creating verification/authorizations for payments, checking forms tracker and contacting customers who have signed, contacting customers with past due balances, typing, filing, sorting, photocopying, composing correspondence, maintaining calendars, customer relations, and ordering supplies. Acts as the point of contact for the company answering calls, relaying messages, and escalating issues to the appropriate persons and/or group. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This job description is a summary of primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. \*Education:\* \* Required - High School diploma or equivalent \* Preferred - Business training experience in the Pest Management Industry \*Work Experience:\* \* Required - 2 years relevant experience \* Related transaction processing experience preferably in the office / pest management setting \* Knowledge of business management principles including operations, finance, audit, personnel and resource management. \*Knowledge Skills and Abilities:\* \* Must have computer skills and dexterity required for data entry and retrieval of customer information. \* Must be proficient with Windows-style applications and keyboard. \* Must have an understanding of the PestPac Pest Control software. \* Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the company. \* Strong organizational skills \* Good time management skills \* Provides general administrative support for the company and/or specific managers within the department. \* Establishes and maintains good rapport and cooperative working relationships with representatives/vendors from external companies, and co-workers. \* Facilitates special projects for the company. \* Types and composes routine correspondence accurately, timely, and in the appropriate format. \* Develops and assigns the company's detailed service assignments for technicians. \* Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Flexible schedule
• Free parking
• On-the-job training
• Opportunities for advancement

Schedule:

• 4 hour shift
• Afternoon shift
• Monday to Friday
• Morning shift

Work Location: In person

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