Enviro-Decon Services is actively seeking a candidate who will serve as the primary point of contact for our service-related company, by providing administrative office support and excellent customer service.

ESSENTIAL RESPONSIBILITIES

The selected candidate will be responsible for:

• Answering customer inquiries received via internet, email, or phone.
• Providing companywide oversight of the Google calendar for scheduling inspections, jobs, presentations, trade shows, and office meetings.
• Communicating with inspectors, field technicians, and customers related to inspections and jobs.
• Providing customer follow-up, preparing job packets, invoices, and processing payments.
• Processing customer information in QuickBooks.
• Maintaining the employee time clock and gathering other data for assisting with the weekly payroll in QuickBooks.
• Preparing and disseminating reports, and some correspondence or promotional materials.
• Serving as the contact person for the office phone system and email accounts.
• Maintaining office supply inventory.
• Assisting with planning and coordination of company presentations to outside entities.
• Light filing, some occasional errands, and other office organization tasks, as needed.

KEY SKILLS AND COMPETENCIES:

• Professional, helpful, and friendly demeanor with customers and co-workers.
• Trustworthy and dependable.
• Willingness to learn with a growth mindset.
• Time management skills with ability to multi-task and prioritize work.
• Excellent computer skills and proficiency with QuickBooks, Google docs, and Microsoft Office: Excel, Word, PowerPoint, & Outlook.
• Excellent attention to detail and accuracy in documentation.
• Strong verbal and written communication skills.
• Ability to problem solve.
• Ability to work within a team and independently.

EDUCATION & EXPERIENCE

• Prior experience in office administration and/or strong customer service background.
• High School Diploma or equivalent.

WHY WORK WITH US?

Enviro-Decon Services is locally owned and has been in operation for 18 years. We are a top residential and commercial mold & odor removal company and have successfully been an industry leader in West Michigan servicing Grand Rapids, Kalamazoo, Muskegon, Lansing, Traverse City & everything in between. We value our employees and providing our customers with high quality, affordable service. Visit us on www.enviro-decon.com.

Job Type: The hours of operation are Monday thru Friday 8:00 am – 5:00 pm, although the selected candidate may have the future possibility of designing a flexible work schedule for management’s consideration after the third month of full-time employment.

License:

• Driver's License (Required)

Language:

• English (Required)

Education:

• High school or equivalent (Required)

Location:

• Kentwood, Michigan

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Flexible schedule
• Paid time off
• Referral program

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
Our product kills COVID-19 and we fog that in the office.

Work Location: In person

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