Are you looking for your next challenge? Do you have experience with managing a front desk in a medical office? Then we would like to hear from you!

We are a Pediatric Office located in Wheaton and Batavia. We are looking to hire an office coordinator who will be responsible for the efficient operations of the front desk, encompassing staff management and overseeing day-to-day operations, in support of the clinical staff and business operations.

Job Functions:

• Hiring, training and supporting staff including the creation of staff schedules
• Ensuring that staff have proper resources, supplies and equipment
• Working with nurses to ensure efficient patient flow
• Creating a pleasant and inviting environment for staff
• Coordinating with the billing office to ensure efficient and accurate business operations
• Ensuring exceptional customer service for all visitors to the practice
• Working with providers and management to ensure accurate and efficient scheduling of patients
• Coordinating with computer vendors to ensure proper functioning of computer systems and hardware
• Communicating with the Practice Manager on the status of front desk operations
• Backup support for patient representatives
• Monitor office expenses
• Other duties as assigned
• High School diploma required; Associates degree or Bachelor’s degree preferred
• Knowledge of medical office operations, including revenue cycle
• Ability to train, monitor and evaluate staff and build a strong team of patient representatives
• Experience with EPIC
• An ability to problem solve effectively including data collection, consensus building, communication and implementation of the solution

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Wheaton, IL 60189: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative experience: 3 years (Preferred)
• Epic: 2 years (Preferred)

Work Location: One location

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