Office Manager Job at NVISION Eye Centers
Overview:
This is a position with a growing Ophthalmology company with the ability to grow professionally in our organization. We are committed to great patient care and have 7 ASC’s in our network and multiple clinics. The Office Manager is responsible for directing and coordinating Business Office systems to successfully set up and prepare for surgical cases as well as manage revenue cycle processes for the best possible outcomes. The Business Office Manager is in charge of all Business Office staffing. This role reports to the Facility Administrator and the Director of ASC Business Offices. Follows all Governing Board, CMS, HIPPA and AAAHC regulations.
Responsibilities:
NVISION® Eye Centers is the leading ophthalmology partner comprised of the nation’s leading providers of ophthalmic physician services. Based in Aliso Viejo, California, the Company operates over 50 locations (clinics and ASCs). We strive to delight our patients by providing unrivaled care and service that exceeds their expectations. We are The Eye Doctors’ #1 Choice®.
This is a position with a growing Ophthalmology company with the ability to grow professionally in our organization. We are committed to great patient care and have 7 ASC’s in our network and multiple clinics. The Office Manager is responsible for directing and coordinating Business Office systems to successfully set up and prepare for surgical cases as well as manage revenue cycle processes for the best possible outcomes. The Business Office Manager is in charge of all Business Office staffing. This role reports to the Facility Administrator and the Director of ASC Business Offices. Follows all Governing Board, CMS, HIPPA and AAAHC regulations.
Responsibilities:
RESPONSIBILITIES:
- Supervisor of onsite Business Office staff: Front Office, receptionist, patient admissions, scheduling, medical records, part time staff
- work closely witht he ASC Billing Team to assure accurate pre-auth/pre-cert are obtained, documentation for case coding is provided, complete and accurate information is in HST for claims submission and claims follow-up
- Initiates incident reports, as needed, for Business Office matters or patient complaints relating to the Business Office, working in conjunction with the Compliance Nurse Manager and the Administrator of the Surgery Center.
- Manages onsite revenue cycle processes to assure compliance for billing, coding, Medicare requirements, private insurance, secondary insurance, Managed Care authorizations, precertification requirements.
- Determines patient financial responsibility to be paid on the date of service, per the patient’s insurance benefits and the facility insurance contract rates.
- Answers patient and physician billing inquiries.
- Participates in the review of commercial and managed care insurance reimbursement contracts. Reviews on an annual or as needed basis the past utilization, trends, estimated and realized revenues for profitability, recommending continued participation based on review to the Corporate Leadership.
- Participates in facility pricing fees for procedures based on a cost analysis provided by the Administrator and Director of ASC Business Offices, adhering to the annual Medicare ASC reimbursement schedule.
- Assists with managing business office equipment, purchasing, and maintenance contracts.
- Opens and distributes mail daily – prepares “Mail” Payment/Receipt Log. Deposits to bank.
- Receives deposit batch from Front Desk. Deposits to bank.
- Scans and sends ALL payment batches to ASC Billing Team for posting to patient accounts and reconciliation.
- Maintains all B.O. billing batches (billing and payments) in an orderly manner by scanning and saving to the NVISION/Citrus Heights ASC shared drive.
REQUIREMENTS:
- 5+ years Ophthalmology Experience or Healthcare Experience Preferred
- High School Diploma or Equivalent
- Desire to Provide an Exceptional Patient Experience
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