Job description

Office Manager

Department: Operations

Reports to: Service Manager

We are seeking a diligent, amiable, and talented office manager to provide outstanding service to our clients and support our service delivery team. We are an MSP that delivers services to small-medium-sized businesses. Our engineers monitor, manage, and support all aspects of our clients’ environments, including but not limited to their workstations, phones, servers, networks, and applications. Our office manager will help to support the sales team and engineers.

We have an amazing team of systems engineers on staff, and we are interested in even more amazing people to join and grow with our team! The successful candidate will possess the following:

• Good Character
• Delivery of customer service that exceeds expectations
• Lifelong love of learning
• The ability to create fun
• The ability to work on and contribute to a team

Role Responsibilities:

• Become intimately aware of our core products and our customers environments
• Handle customer questions, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Managing inventories and maintaining accurate purchase and pricing records.
• Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc.
• Researching and evaluating prospective suppliers.
• Complete Payroll biweekly and maintain PTO.
• Accounting Management and Invoicing.
• Maintain executives’ appointment schedule by planning & scheduling meetings, conferences, teleconferences as well as travel expense reports
• Maintain office as well as inventory by checking stock to define inventory level; anticipating needed supplies; evaluating new office products; placing expediting orders for supplies; verifying receipt of supplies
• Implement new office operational plans, procedures, policies and goals to achieve maximum efficiency and effectiveness of all resources.
• Assist Purchasing Department by processing deliveries.
• Manage and route general office communications (ex: mail, main number calls and vendor calls).

Required Skills:

• Degree in accounting, business management or a similar field preferred.
• 4+ years of experience as a office manager or operations manager
• Proficiency in Microsoft Office
• Strong communication and negotiation skills.
• Ability to physically stand, bend, squat, and lift up to 25-30 pounds
• Able to multitask, prioritize, and manage time efficiently
• Good analytical and strategic thinking skills
• Accounting Management and Invoicing
• Ability to learn and document processes of third-party applications that you might not be familiar with.
• Be a self-starter, eager to learn and get involved in the troubleshooting process.

Job Type: Full-time

Benefits:

• 401(k)
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• M-F
• 8-hour shift
• 9AM-6PM
• In Office position (remote candidates not eligible)

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Pasadena, CA 91105: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have strong computer skills with Microsoft Office including Word, Excel, and Adobe? Are you able to create PDFs from word documents, combine multiple PDFs into one PDF, and can set up PDF templates to use for company contracts?
• Describe any experience you've had with payroll processing.
• Describe any experience you'd had with Accounting Management and Invoicing.

Experience:

• Office Management: 5 years (Preferred)

Work Location: In person

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