As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

The Onboarding Specialist streamlines, communicates, and oversees the onboarding training for new team members cross the organization, including overseas operations. Builds trust, values others, communicates effectively, drives execution, fosters innovation, collaborates with others, displays a client-centric view, and demonstrates high integrity.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Develops, revises, and facilitates standardized orientation program for the organization and emerging clients.
• Functions as a subject matter expert in LMS and training procedures.
• Create and records, reports, and other documentation of training activities.
• Collaborates with business partners, leadership, and project teams.
• Other training and LMS duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer service focused
• Advanced Excel
• Understanding of healthcare and/or revenue cycle services
• Skilled facilitator, consistently demonstrates effective questioning techniques and ability to engage students and transfer knowledge
• Establish and maintain collaborative relationships with stakeholders to meet business objectives
• Working knowledge of training tools and various multimedia technology
• Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning environment
• Strong communication skills, both verbal and written
• Independent, logical thinker with advanced troubleshooting and analytical skills; ability to independently problem solve complex technical issues within the LMS
• Ability to work with minimal supervision, self-starter and demonstrates initiative
• Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
• High engagement; supportive of leadership and role model for Conifer values and guiding behaviors

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• High school diploma or equivalent
• Some college preferred
• 2 - 3 years experience in training or leadership position preferred
• Healthcare revenue cycle experience preferred
• NAHAM certified is a plus

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift 25-35 lbs

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment
• Virtual Office Setting

TRAVEL

• Approximately 10% travel may be required

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.