Operations Coordinator Job at Mosaic Technologies
Operations Coordinator
Job Title: Operations Coordinator
Department: Operations, HomeTech by Mosaic
Reports to: Director of Operations
Mosaic Technologies recently acquired HomeTech Innovations located in Eau Claire, Wisconsin. This acquisition combines and expands over-the-top services and smart technology solutions, allowing for faster growth, better accommodation of increasing customer demand, and an expanding service footprint throughout Northwest Wisconsin.
HomeTech by Mosaic is currently looking for an Operations Coordinator to join our growing team. This is a regular full-time position based out of our Eau Claire office.
Job Summary
This position’s main responsibility is dispatching daily service orders and adjusting technician schedules based on workload and business demands. The ideal candidate will be organized, thorough, and have the ability to prioritize multiple work assignments.
Essential Functions (including but not limited to)
- Dispatch daily service orders to technicians and clear trouble from system upon completion
- Adjust technician schedules based on workload
- Maintain service order logs for recordkeeping purposes
- Update and maintain a variety of records including but not limited to customer contracts, maps, and purchase orders
- Ensure order quality and accuracy of scheduled tasks including but not limited to equipment and inventory control processing as well as billing accuracy
Qualifications and Skills
- Ability to work in a fast-paced, team environment
- High school diploma plus two to three years of applicable experience
- Dependability to the company, co-workers, and customers
- Strong communication skills
Why HomeTech by Mosaic?
- Medical, dental, vision benefits begin day one of employment
- Company paid life and disability insurance
- Significant company 401(k) contribution
- Paid holidays and personal time off
- Development and advancement opportunities
Mosaic Technologies and HomeTech by Mosaic are Equal Opportunity Employers of minorities, females, protected veterans, and individuals with disabilities. HomeTech by Mosaic is a substance free workplace; therefore, applicants must be able to pass a pre-employment drug screen and background check.
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