JOB ANNOUNCEMENT

Position: Operations Specialist

California Health Advocates (CHA)

Location: Hybrid – In Office/Telecommute

Job Summary:

Under the supervision of the Deputy Executive Director, the Operations Specialist is primarily responsible for providing overall staff support, overseeing day-to-day organizational tasks and facilitating efficient communication across the organization.

Primary Responsibilities as Operations Specialist

• Provides overall staff support, including phone reception, word processing and proofreading.
• Organizes files and resource materials, shipping material orders, files, prepares and sorts mail.
• Coordinates, plans, and monitors, in cooperation with Program Manager, special events including virtual meetings and webinars.
• Assists in preparation of reports and correspondence, data entry,records retention, and communication systems,
• Tracks inventory, performance measures and performs data entry and other clerical functions as needed.
• Handle all Human Resources administration including health and retirement benefits for employees, make changes when needed and answer employee inquiries as well as SIMPLE IRA updates.
• Schedule all educational workshops/trainings and in conjunction with the Bookkeeper, appropriately bill for attendee registration fees.
• Assist Program Manager with SMP Fraud Hotline.
• Serve as SMP Case Specialist by answering all calls coming into the SMP Fraud Hotline and complete Initial Contact Forms entry into SIRS database for Case Manager to review.
• Maintain, renew, and monitor all commercial insurance policies (including workers comp, Directors and Officers liability and Professional Liability policies).
• Monitor office/storage leases.
• Fulfill all SMP materials and supply orders.
• Communicate with presenters to confirm event and schedule practice run if necessary.
• Materials Development and Distribution
• Maintain time reporting in SIRS.
• Answer CHA main line and make appropriate referrals.

Qualifications / Experience:

• At least one year of progressively responsible administrative experience.
• Excellent communications skills, professional phone etiquette and reception skills.
• Proficiency in ‘Microsoft Office’ database and spreadsheet software applications.
• Ability to manage multiple tasks.
• Bachelors’s Degree required.

(This position is contingent upon availability of funding)

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Sacramento, CA 95819: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Sacramento, CA 95819

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