OVERNIGHT FRONT OFFICE SUPERVISOR Job at Hyatt Centric Key West Resort and Spa
Hyatt Centric Key West Resort and Spa Key West, FL 33040
Summary
Join us for this incredible opportunity to be part of our team as an Overnight Front Office Supervisor at Hyatt Centric located in Key West, FL. Not only will you be part of a rockstar team, but you’ll get to be part of a company that earned spots on Forbes’ 2022 America’s Best Large Employers and World's Best Employers Lists!
The Overnight Front Officer Supervisor is the Manager on Duty at the Front Desk Overnight. This important role oversees the resort and works together with the Security Officer. Duties include managing guest reservations in multiple computer programs, providing excellent customer service for all guests, answering guest inquiries, adding service requests into the system and ensuring guest satisfaction, running reports, and other duties as requested by the Front Office Manager. Previous Front Desk experience of at least 1 year is preferred. Position pay starts at $19 per hour plus a $0.50 differential pay for working between 11 pm – 7 am.
We offer excellent benefits!
- Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance at 30 days
- 401K with company match
- Paid Vacation, sick days, new child leave and personal day
- Paid Family Bonding Time and Adoption Assistance
- Tuition and Wellness Reimbursement
- Free colleague meals during shift
- Employee Stock Purchase Plan
- Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
- Takes pride in a great job done
- A true desire to satisfy the needs of others
- Comfortable using new computer programs and managing guest reservations in the online system
- One year of previous Front Office experience preferred
- Great verbal communication skills
- 8 hour shifts, 11:15pm – 7:15am, 5 days per week including holidays
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