Part Time Store Supervisor - Natick Mall - Natick, MA
Looking for a job to get you out of bed?
Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.
When you’re not catching zzz’s, this is what you’ll do

• Assume managerial duties in the absence of the Store Manager/Associate Store Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions and facilities maintenance.
• Help lead and advise associate team on sales floor with goal driven approach.
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages and assist leadership team in cycle counts and replenishment process.
• Help Casper reinvent retail by creating unique, optimal retail experiences.

Our dream candidate is...

• 1-2 years experience as a people leader in a retail, sales, customer service or hospitality industry, with at least 3+ years in a customer-facing role
• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast paced environments
• Deep and demonstrated understanding of service excellence in a consumer environment.
• Outstanding written and oral communication skills with a knack for building consensus via influence.
• Naturally curious and a solves problems with grace and optimism.
• Ability to lift at least 50lb
• The desire to work in a fast paced, entrepreneurial environment – understands the importance of experimentation and iteration.

The syrup on your waffles

• Employee Discount to use on whatever you like! (with a few exceptions)
• Salary to pay your bills and a potential uncapped commission for splurging
• Gifted Bedding after tenure milestones
• Paid Sick Time
• Incentivized Referral Program

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Natick, MA 01760: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising: 1 year (Required)

Work Location: One location

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