Immediate need for a Patient Appointment Escort

Required Qualifications

• CERTIFIED NURSING ASSISTANT (CNA/GNA)

• MEDICAL ASSISTANT (MA)

• MEDICATION TECHNICIAN

• PATIENT CARE TECHNICIAN (PCT)

• EMERGENCY MEDICAL TECHNICIAN (EMT)

Major Duties and Responsibilities

The PATIENT APPOINTMENT ESCORT:

• Assists residents to outside of facility appointments such as doctor, hospital, and lab appointments.

• Rides with the resident in the transportation provided by facility.

• May be required to accompany resident in ambulance to/from emergency room, or physician offices.

• Reports to the charge nurse or nursing leadership any notes or doctor’s order upon return. This includes clarification of handwritten reports.

• Will accompany residents from the nursing unit to the transportation; to the appointment; return to transportation; and back to nursing unit. At no time will the resident be out of direct sight of the Escort.

• Complies with all facility and safety rules and regulations

• Is responsible to contact the staffing coordinator for assignments.

• Will interact with residents to help with their social needs.

• Will represent the Facility in the best possible way. This includes reporting for work in work-appropriate attire (for example, scrubs); wearing an identification badge at all times; and speaking with our care partners in a respectful manner.

Additional Assigned Tasks

• Treats all residents with dignity and respect. Promotes and protects all residents’ rights.

• Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.

• Follows appropriate safety and hygiene measures at all times to protect residents and themselves.

• Maintains confidentiality of protected health information, including verbal, written, and electronic communications.

• Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.

• Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor/Administrator/Abuse Coordinator. Protects residents from abuse, and cooperates with all investigations.

• Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals in accordance with facility policy.

• Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.

• Reports work-related injuries and illnesses immediately to supervisor.

• Follows established infection control policies and procedures.

• As a condition of employment, completes all assigned training and skills competency.

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

• Ability to read, write, speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of team work.

• Ability to make independent decisions when circumstances warrant such action.

• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

• Must have patience, tact, and willingness to deal with difficult residents, family and staff.

• Must not pose a threat to the health and safety of other individuals in the workplace.

• Must be able to move intermittently throughout the workday.

• Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.

• Ability to work beyond normal working hours and on weekends and holidays when necessary.
• Ability to assist in evacuation of residents during emergency situations.
• Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position.
• Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis.
• May be subject to hostile or emotional residents, family members, visitors or personnel.

• Effective verbal and written communication skills and ability to exercise judgement.

• Ability to maintain composure in stressful situations.

• Maintain a positive attitude and possess the ability to work in stressful situations.

Working at Claremont Nursing and Rehab, means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. You will be an integral member of our team and share in the opportunity to make a difference in the lives of our residents each day. Our success is a result of hiring great people and that sets us apart..