Patient Companion PRN (As Needed) - Virtual Patient Observation Program

Are you looking for a rewarding career with family-friendly hours and top-notch benefits? We’re looking for qualified Patient Companion like you to join our Texas Health family.

Work location: Texas Health Dallas – 8200 Walnut Hill Lane, Dallas, Texas 75231

Work hours: Day shift (7a-7p), PRN

Department Highlights

• Opportunity to innovate healthcare
• Professional advancement opportunities
• Strong teamwork and collaboration

Here’s What You Need

• Highschool Diploma or equivalent required
• 1 year experience in a acute hospital setting as a Nurse Aide’s, Patient Care Tech, Monitor Tech, or other nursing support role preferred

What You Will Do

The Virtual Care Patient Companion is a member of the health care team working remotely from centralized location under the direct supervision of the Nurse Manager of the Virtual Care Center. The Virtual Care Companion provides continuous technology enabled monitoring and surveillance/observation with intervention steps and escalation paths to support patient safety and prevention of injury.

In addition to the required qualifications, a successful Virtual Care Patient Companion will

• Must be able to utilize the technology required for visualization and interventions for safe patient care.
• Demonstrates competency in the set-up and use of monitoring system.
• Always maintains visual observation, whether individually or observing multiple patients at one time on a monitor.
• Ability to communicate effectively with hospital staff and respond quickly to patient behavioral changes.
• Reports any physical or behavioral changes promptly to nursing staff responsible for the care of the patient and ensures follow-up actions.
• Seeks assistance or advice immediately when patient appears to pose a threat to themselves or others.
• Participates in a collaborative identification and reporting of patient safety issues.
• Participates in hand-off of pertinent information/behavior about assigned patients at the start and upon completion of shift assignment.
• Maintains vigilance in observation of patients for safety by not engaging in any distractions, including but not limited to, the use of personal cell phones, computer access, reading material or other visual material not directly involved with the care of the patient.
• Collects, reports and documents patient information and interventions timely and accurately.
• Troubleshoots monitoring difficulties, alerts vendor of any software or hardware problems.
• Admissions and dismissals are processed promptly.
• Always maintains patient confidentiality.
• Conducts self in a professional manner, using accountability in communication to resolve problems in an open, timely manner
• Maintain appropriate skills i.e drawings of virtual side rails
• Accepts other duties as assigned

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.