Patient Services Representative Job at Children's Dental Health
$16-$17/Hour pay range
Schedule is 7:45-5:45 Monday-Thursday. Fridays and Saturdays as needed.
Travel as needed*
About us:
Spark Dental Management currently has a full-time opportunity available for a Patient Services Representative at our Harrisburg Office! As the first face our patients and parents usually see when they walk in, this position is crucial to creating a positive, welcoming patient experience for everyone in our care.
Spark Dental Management is a Dental Support Organization (DSO) dedicated to expanding access to quality dental care for children.
We support the provision of preventive services, diagnostic imaging, and a full range of restorative dental care for our affiliated pediatric practices. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children.
How you will make an Impact:
- Smile and greet patients and families upon arrival and dismissal.
- Check in and check out patients.
- Respond to patient questions and/or concerns according to CDH policies.
- Answer telephones and check voicemail.
- Schedule and confirm patient appointments.
- Follow up on no-shows or cancelled appointments.
- Verify patient information.
- Keep and maintain up-to-date patient account records.
- Other duties as assigned
What we Offer:
- Medical/Dental/Vision Insurance
- Annual Merit Increases
- 401k with 4% company matching
- Generous paid time off (PTO) policy
- Eight paid holidays (including Black Friday/Christmas Eve)
- Life Insurance
- STD/LTD Insurance
What you offer:
- High School Diploma/GED required
- One year of experience working in the front desk area of a medical/dental practice strongly preferred
- Strong customer service skills; ability to communicate well
- Demonstrated desire to work with children in a pediatric setting
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