APPLY HERE: https://app.trinethire.com/companies/578-advanced-oxygen-therapy-inc/jobs/74947-patient-services-representative-insurance-collections

AOTI is dedicated to providing Advanced Wound Care products that utilize our patented non-invasive Topical Wound Oxygen (TWO2) therapy. Our innovative products can help close all wound types, and are particularly effective in chronic (diabetic, pressure, and venous ulcers) and acute (post-surgical, cosmetic, and burn) wounds.

General Accountabilities

• Regular collections follow up on unpaid claims to maximize cash flow.

• Recognize, flag, and resolve payor issues as they arise.

• Compiling claims appeals and reconsideration requests as necessary.

• Reviewing claims for accuracy before submission.

• Demonstrate an understanding of patient confidentiality to protect the patient and corporation.

• Responds in a timely manner to all inquiries from customers, sales reps, and co-workers.

• Work collaboratively with authorizations and billing to maximize efficiency throughout operations.

• Help train new hires on process and procedures within the department.

• Maintain training tools and develop new training tools as needed.

• Perform technical and customer support, as needed.

• Performs all necessary administration tasks when necessary.

• Maintain accurate data and in third-party billing and in-house ERP systems.

• Future cross-training in authorizations and billing.

• Perform other duties as assigned.

Job Qualifications

• High School diploma or equivalent required, Bachelors in related field preferred.

• Position requires at least 3 years of medical office/provider/billing/collections work experience with insurance procedures.

• Must have excellent communication skills, written and verbal. Proficiency with computer, internet and Microsoft Office (Outlook, Word, and Excel). Experience with multiple payor portals a plus.

• Problem Solving - Identifies and resolves problems time efficiently; Gathers and analyzes information; Develops solutions; Uses reason.

Physical Demands

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Occasionally required to talk or hear.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift light weights (less than 25 pounds).
• Occasionally required to lift moderate weights (25-50 pounds).
• Finger dexterity required.
• Hand coordination required.

Work Environment

• Possible risk of electrical shock.
• The noise level in the work environment usually is speaking level.

Advanced Oxygen, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Please note that any offer of employment made by AOTI is contingent upon the successful completion of a pre-employment background investigation.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you live within 60 miles of Exton, PA?

Experience:

• claims, billing and collections: 3 years (Required)
• Payer Portal: 3 years (Required)
• Insurance Accounts Receivable: 3 years (Required)

Work Location: Remote

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