Position : Pega Administrator

Location : Dearborn MI/Remote

JD

Responsibilities

Position Description:
We are seeking an experienced Pega Administrator and Operations Lead to join our team. The ideal candidate will have a strong background in Pega administration, operations, and project management, and will be responsible for overseeing the day-to-day operations of our Pega platform. This individual will play a critical role in ensuring the platform's performance, stability, and availability, and will be responsible for leading technical projects and initiatives aimed at improving the platform.

Skills Required:

• Technical expertise: A deep understanding of Pega Platform architecture, databases, servers, and network configurations is essential for a Pega administrator.
• Problem-solving skills: Pega administrators need to be able to identify and troubleshoot technical issues quickly and effectively.
• Communication skills: A Pega administrator must be able to communicate technical information to both technical and non-technical stakeholders, including developers, business users, and senior management.
• Project management skills: Pega administrators need to be able to plan and execute projects, such as software upgrades, migrations, and new deployments.
• Business process management: A good understanding of business processes and how they can be automated using Pega Platform is important for a Pega administrator.

• Security: Pega administrators should be knowledgeable about security protocols and best practices for protecting sensitive information in the Pega Platform.

• Scripting: Familiarity with scripting languages such as Java, JavaScript, and SQL can be helpful for Pega administrators as they may need to write custom scripts to automate tasks.
• Continuous learning: The Pega Platform is constantly evolving, so Pega administrators need to stay up to date with new features and releases.

Skills Preferred:
Pega certifications

Experience Required:
• A minimum of 5 years of experience in Pega administration and operations
• Strong experience with Pega PRPC, Pega Rules, Pega Workflow, Pega Decisioning, and Pega case management
• Strong project management skills and experience leading technical projects
• Strong knowledge of SQL Server and WebSphere deployments

• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Oversee the day-to-day operations of the Pega platform, ensuring its performance, stability, and availability
• Lead technical projects aimed at improving the platform's performance and reliability
• Implement and manage Pega upgrades to ensure the platform is up-to-date

• Monitor and maintain the security of the Pega platform, ensuring compliance with security standards

• Collaborate with other IT teams to ensure seamless integration with other systems and platforms
• Provide technical support to internal teams and users, resolving any issues that arise
• Develop and implement processes and procedures to improve platform performance and reliability
• Manage and motivate a team of Pega administrators and developers, providing mentorship and guidance as needed
• Serve as the primary point of contact for all Pega-related issues and inquiries, providing timely and effective resolution

Experience Preferred:
Highly motivated and experienced Pega Administrator and Operations Lead and have a passion for technology

Education Required:
• Bachelor's degree in Computer Science, Information Technology or a related field

Job Type: Contract

Salary: $40.00 - $45.00 per hour

Schedule:

• 8 hour shift

Experience:

• VMWare: 1 year (Preferred)
• Linux: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Work Location: Remote

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