MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of 1000+ diverse professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values, Learning, Heart, Belonging, and Impact, every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The pharmacist Informatics analyst at OCHIN is a pharmacy trained clinician responsible for providing clinical consultation on the design, development, implementation, maintenance, and improvement, of clinical and health IT systems, including Electronic Health Records (EHRs), Telehealth, Mobile Health, and other HIT systems. This role includes duties of complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member hospitals and clinics, primarily focused on the implementation, optimization, and maintenance of Epic Willow pharmacy system. This role requires a strong understanding of pharmacy operations and workflows, as well as the technical capabilities of the Epic Willow system. Collaboration with members and internal staff is a key part of this role to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality outcomes for our member organizations.

Essential Duties

• Collaborate with clinical leadership team on strategy and operations.
• Provide leadership within the clinical informatics team in areas of clinical subject matter expertise, with special emphasis on acute care and pharmacy.
• Provide clinical informatics consultation internally at OCHIN.

o Review clinical questions via incident management system (JIRA)

o Ad hoc consultation on additional OCHIN Epic build or maintenance projects.

o Analysis of clinical EHR break/fix issues as needed.

• Participate in member engagement.

o Prepare for and present at Clinical Operations Review Committee (CORC) and Clinical Oversight Group (COG) meetings.

o Ad hoc consultation.

o Learning Forum – OCHIN’s annual user group meeting.

o Provide mentorship to provider builders at member organizations.

o Provide support to new members before, during, and after install.

• Perform complex build and configuration in Epic and related products.

o Collaborating with pharmacy and clinical teams to identify opportunities for optimizing pharmacy operations through the

use of the Epic Willow system.

o Configuring and testing the Epic Willow system to support pharmacy workflows and ensure compliance with regulatory

requirements.

o Developing and maintaining system documentation, including policies and procedures, user manuals, and training

Materials.

o Providing training and support to pharmacy staff on the use of the Epic Willow system.

o Troubleshooting and resolving technical issues related to the Epic Willow system.

o Analyzing data and generating reports to support pharmacy operations and decision-making.

o Staying up to date on changes to pharmacy regulations and best practices and ensuring the Epic Willow system remains

compliant.

o Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.

o QA complex builds, Quarterly Update (SU) modifications, and other work orders.

o Collaborate with members from other OCHIN teams to address integration issues.

o Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.

o Travel to support off-site software installations as needed.

o Develop and share workflow best practices.

o Assist Project Managers in identifying system capabilities.

o Build, design, test, and document functionality of new system features.

• Clinical Knowledge Management efforts

o Contribute to building and improving Clinical Decision Support (CDS).

o Contribute to clinical review of CDS content.

o Communicate with members about CDS.

• Participate or provide leadership in interdisciplinary work groups in areas of expertise. Develop or further subject matter expertise, and provide leadership, in one or more priority areas. Involvement may include product consultation, research initiatives, business and foundation development needs, or policy.

o Virtual care

o Interoperability

o Optimization training

o Install and new member support.

o Population health

o Business development

o Acute care

o Pharmacy

o 340b Drug Pricing Program

• Exercises strong communication skills, especially in the area of relaying messages between IT and technology and clinical staff, members and stakeholders.
• Studies trends in health informatics to inform the development of IT systems and infrastructure that increase efficiency and improve patient outcomes.
• Demonstrates an in-depth understanding of the modern health field and its direction.

o Contribute to clinical review of CDS content.

o Communicate with members about CDS.

• Participate or provide leadership in interdisciplinary work groups in areas of expertise. Develop or further subject matter expertise, and provide leadership, in one or more priority areas. Involvement may include product consultation, research initiatives, business and foundation development needs, or policy.

o Virtual care

o Interoperability

o Optimization training

o Install and new member support.

o Population health

o Business development

o Acute care

o Pharmacy

o 340b Drug Pricing Program

• Exercises strong communication skills, especially in the area of relaying messages between IT and technology and clinical staff, members and stakeholders.
• Studies trends in health informatics to inform the development of IT systems and infrastructure that increase efficiency and improve patient outcomes.
• Demonstrates an in-depth understanding of the modern health field and its direction.

****Please note: Certification in Epic Willow and a minmum of 3 years of pharmacy experience in a hospital environment is required.*****

• Clinical degree and licensure (PharmD) required
• Graduate degree, or certificate highly preferred
• A minimum of three (3) years of experience in acute care pharmacy operations with strong understanding of pharmacy operations and workflows in a hospital setting required.
• Substantial applied informatics background required.
• 3+ years’ experience and/or substantial contribution to the OCHIN or the field related to medication use processes, clinical decision support, and pharmacy information systems.
• Willow Epic Certification and experience required.
• In depth knowledge of the Epic Willow pharmacy information system including configuration and maintenance required
• Demonstrated proficiency in computer application systems, including experience with Microsoft Office
• Strong analytical skills and problem-solving skills with the ability to analyze data and make data-driven decisions.
• Experience with project management and leading teams
• Availability for occasional travel, including supporting go-lives according to OCHIN’s policy (go-live support is required; this support is sometimes provided virtually).
• Previous experience with Critical Access Hospitals is highly preferred.
• Previous experience with 340b Drug Pricing Program is desired.
• Knowledge and previous experience with clinical innovation, health care transformation, and quality improvement desired. Familiarity with methodologies such as the Model for Improvement or Lean desired.

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is 100% remote organization. Work from home requirements is:

• Ability to work independently and efficiently from a home office environment.
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace.
• Occasional travel, up to 25% may be required. May require travel by air, vehicle, or train.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint, with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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