$5,000 Signing Bonus!!!

Title: Pharmacy Tech, Certified
Department: Inpatient Pharmacy
Requisition #: 238837
Hours: 40
Shift: Primarily evening shift 1:30pm to 10:00pm, occasionally 6:00am to 2:30pm and including every other weekend and holiday per department rotation.
Status: Non-Exempt
Union: No
Posting Date: 05/08/2023
Location: UMMH HealthAlliance-Clinton Hospital, Leominster Campus

Must be licensed as a registered Pharmacy Technician by the Massachusetts Board of Registration.
National Pharmacy Technician certification preferred.

Position Summary:

Under the direct supervision of a pharmacist, responsibilities of the Pharmacy Technician include the preparation, dispensing and delivery of medications for patients. Completes other tasks associated with drug distribution processes, automated dispensing systems, packaging, IV systems, training, and scheduling.

Major Responsibilities:

General Tasks

Answers telephone calls and triages requests from customers to the pharmacist staff.
Triages window requests from customers.
Delivers medications to the patient care areas and picks up copies of physician orders, return of medications, etc. Complete scheduled rounds on patient care areas.
Assists the pharmacist staff with day to day requests from patient care providers.

Inventory management tasks

Assists with ordering, receiving and storing non-controlled medications from the wholesaler on a daily basis.

Stores medications in designated areas in the central pharmacy, IV room and anesthesia prep area. Assures bin labels are visible and clear.

Segregate medications to appropriate storage bins, etc.

Checks for expiration dating on medications on a consistent basis to assure medications do not leave pharmacy with short dating.

Preparation and dispensing of medications for patients – Drug Distribution Systems

Accurately packages unit dose medications with appropriate labeling information as outlined in policy and procedures to support Pharmacy distribution process including:

• Pre-packing bulk medications.
• Compounding ointments, creams, oral solutions, and other medications as needed

Under the supervision of a pharmacist, completes all assigned drug distribution tasks assigned.

Under the supervision of a pharmacist, completes all necessary tasks associated with day to day operations of Pyxis distribution system including:

• Refilling medications
• Loading new medications
• Inventory maintenance
• Expiration dating
• Returning bin procedures
• Troubleshooting for nursing and pharmacy
• Customer service resolution for nursing and pharmacy
• Controlled substance discrepancy resolution assistance for the pharmacist staff as needed.

Assists the management team with inventory optimization of Pyxis on an ongoing basis.

Identifies quality improvements and customer service improvements with Pyxis automation.

Completes other distribution tasks as assigned by pharmacist.

Trains colleagues and technical staff as needed.

Preparation and dispensing of medications for patients – IV Room Distribution Systems

Under the supervision of a pharmacist, accurately complete all daily assignments for IV room distribution following USP 797 practice standards and pharmacy policy and procedures.

Under the supervision of a pharmacist, completes all necessary tasks associated with day to day operations of IV Room distribution systems including:

• Patient specific IV preparation – daily batch preparation
• Batch IV production for pharmacy prepared products
• Small volume parenterals
• Large volume parenterals
• IV syringes
• IV infusions
• TPNs
• Other patient specific IV preparation as needed

Quality control tasks e.g. hood cleaning documentation, temperature logs, daily cleaning of IV room, etc. to comply with USP 797 practice standards.

Comply with all internal pharmacy documentation requirements as outlined in policy and procedures.

TPN production following internal policy and procedures with automated pumps and comply with all internal documentation requirements for preparing and dispensing.

Chemotherapy production following internal policy and procedures.

Other IV distribution tasks as assigned by pharmacist.

Trains colleagues and technical staff as needed.

Nursing unit inspections

Complete monthly nursing unit inspections as needed following pharmacy policy and procedures.

Identify safety, quality and workflow improvements as noted during the monthly nursing unit inspections.

Customer service responsibilities

Acts as a liaison for pharmacy while delivering medications to the patient care areas.

Troubleshoots drug distribution issues for nursing to assure optimal patient care and minimal delays in care.

Provides excellent customer service skills for nursing and pharmacy to assure optimal patient care with drug distribution.

Identifies quality and efficiency improvement opportunities while on the patient care areas and brings suggestions to pharmacy management.

Participates in the department approach to quality improvement to support the Pharmacy Department’s commitment to the philosophy and principles of Total Quality.

Participates in the establishment of area and departmental goals and objectives.

Sets and meets individual goals which contribute to team success.

Participates on department and interdisciplinary teams to resolve problems and improve processes.

Meets established productivity standards.

Facilitates and promotes the sharing of knowledge and content throughout departments.

Takes responsibility for ensuring that all work outcomes satisfy the UMass Memorial Health System True North.

The individual must support the mission, vision, and goals of HealthAlliance-Clinton Hospital and serve as a role model for CARES values.

Adheres to change control processes.

Participates in cross training to optimize department resources.

Demonstrates excellent attendance and actively participates in a variety of meetings and training sessions as required.

Demonstrates a friendly, responsive, service-minded attitude to all internal and external customers.

Communicates ideas effectively. Shares information and keeps others properly informed. Gives, and is open to useful feedback.

Adheres to the HealthAlliance-Clinton Hospital Code of Conduct and Behavior Standards and dress code.

Complies with established environment of care/safety policies and procedures and all health and safety requirements.

Maintains and fosters an organized, clean and safe work environment.

Contributes to the development and application of process improvements.

Maintains a collaborative, team relationship with peers and colleagues in order to effectively contribute to the group’s achievement of goals and to help foster a positive work environment.

Attends staff meetings and in-service programs as required or directed. Keeps current with hospital and unit changes by reading communication boards and/or books, bulletin boards, posted notices and reads and responds to e mails on a regular basis.

Practices cost containment and fiscal responsibility through the efficient use of supplies, equipment, time, etc.

Complies with established departmental policies, procedures and objectives.

Attends variety of meetings, conferences, seminars as required or directed.

Demonstrates use of Quality Improvement in daily operations.

Complies with all health and safety regulations and requirements.

Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

Position Qualifications:

• Baseline understanding of automated dispensing systems, technology and IV room processes.
• Strong attention to detail.
• Ability to comply with all department and hospital policy and procedures.
• Ability to effectively interact and problem solve with other team members of the pharmacy department.
• Excellent customer service and communication skills.
• Ability to communicate effectively both orally and in writing.
• Good interpersonal skills, especially related to health care colleagues.
• Ability to read, write and speak clearly in English.

EDUCATION:

• High School diploma required.

EXPERIENCE:

• Minimum of one to two year’s experience in hospital pharmacy is preferred.

LICENSES, CERTIFICATIONS, ETC.:

Licensed as a registered Pharmacy Technician by the Massachusetts Board of Registration.

National Pharmacy Technician certification preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.