Join the 30-year-old Company turned start-up that is making waves in Hospitality!

With Home Offices in Los Angeles + Waikiki, Springboard Hospitality has reinvented itself from a successful 30-year legacy in small-scale hospitality management with a focus on 150 rooms or less to launch its next 30 years (and beyond) as the leader in independent + branded lifestyle hotels.

Be a part of our diverse team where we value innovative thinkers from diverse experience that help define a new intersection of bold ideas & problem solvers.

With properties in now 10 U.S. states, we’re known for seamlessly navigating vital asset operations, from revenue management and human resources to marketing, food and beverage, and more. As Springboard, we emphasize the importance of progressive innovation as an integral component to our success.

Springboard has undergone a process of identifying five key words that define our essential characteristics in our continued belief that others who also identify with them as mirror images of themselves, have untapped potential to enjoy helping create an innovative hotel management company while getting to be their best selves each & every day. Those five words are...

PERSONALIZED > INDEPENDENT > DYNAMIC > CONNECTED > COLLABORATIVE

ONGOING + EVERYDAY TASKS

• Respond to and provide guests with food and beverage, water, towels, and assistance with seating arrangements at the pool and surrounding areas
• Provide accurate information to guests in a courteous manner; fulfill all reasonable guest requests or requirements with a sense of urgency and poise; anticipate guest needs.
• Work harmoniously and professionally with co-workers, supervisors, and outside contacts.
• Assure safety of guests (i.e. educating guests on any safety guidelines for pool usage, etc.)
• Watch over key areas of the pool where safety is a concern
• Maintaining the overall cleanliness of the pool decks by removing used towels and trash.

EXPERIENCE AND REQUIREMENTS:

• Excellent guest service and service resolution.
• Strong work ethic and ability to work independently.
• Excellent interpersonal skills and the ability to work well with co-workers and the public.
• Possess a courteous, friendly and professional manner.
• Good team player.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Able to work well under pressure and handle multiple tasks at once.
• Must be organized, efficient and meet high quality standards for service.
• Willingness to go the extra mile.
• Must be punctual with regular and reliable attendance.

PHYSICAL ABILITIES:

• Endure various physical movements throughout the work areas, such as reaching, bending and stooping.
• Standing and walking for entire shift of 8-hours