Job Description: Administrator

Supervision: Owner(s)

Summary of Duties: Responsible for: management of staff, managing patient schedule, oversee patient flow and patient satisfaction, innovating, human resources, equipment maintenance, supply purchasing, contract negotiations, competition analysis, KPI development and tracking, assisting with marketing/advertising

Requirements: Must cross train into all clinic positions (technician, administrative, surgical assisting)

Primary Responsibilities:

Management of Staff: scheduling staff and practitioners, ensuring adherence to company policy, resolving conflict, motivating staff, reviewing performances regularly, setting monthly goals, developing staff, holding regular office meetings

Managing patient schedule: manage the clinic and surgery schedule. Constantly monitoring for improvements and proper scheduling by staff to ensure adequate patient flow

Oversee patient flow/Patient Satisfaction: Ensuring proper patient flow, making sure patients are satisfied with their visits and outcomes. Requesting reviews and testimonials from satisfied patients, addressing concerns from dissatisfied patients, scheduling enhancements, and assisting in the records review for those requesting enhancement evaluations, assisting in clinic when necessary

Innovating: introducing innovative ideas for patient service, employee satisfaction, revenue growth, competitive advantage, equipment purchases

Human Resources: resolving conflict, hiring new employees, overseeing training of new employees, terminating employees, calculating payroll, tracking PTO accrual and usage, regular performance evaluations, reprimanding and rewarding staff, recommending monthly bonuses and compensation reviews, organizing annual insurance renewal

Equipment Maintenance: ensuring that all equipment has been properly maintained according to manufacturer specifications, repaired immediately when necessary

Supply purchasing: Supervise purchasing of all supplies.

Contract negotiations: Ensuring that best vendor for best price is always used for all equipment, supplies and services

Competitions Analysis: Knowing competition in the area and nationally, staying aware of what competition Is charging and offering

KPI Development and Tracking: using current KPIs to track performance as well as innovating new KPIs to track performance

Assisting with Marketing/Advertising: working with vendors and owners on advertising methods and spending. Overseeing the performance and ROI

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Medical specialties:

• Medical-Surgical

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Raleigh, NC 27607: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Required)

Work Location: One location

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