Practice Manager Job at Appalachian Regional Healthcare System

Appalachian Regional Healthcare System Boone, NC 28607

Position Summary
The Practice Manager assists in the support of financial, quality, human resources management and growth in the assigned ARMA practice. Responsible for the financial and operational success of the practice.
The Practice Manager’s decisions and actions with patients and families are determined in an ethical manner practicing compassion and respect for the inherent dignity, worth and unique attributes of each person. Effectively communicates with patients/families, visitors, colleagues, physicians, leadership, and volunteers. All areas of work are provided to achieve and maintain top decile results and outcomes. The Practice Manager follows and adheres to ARHS policies and procedures, regulatory requirements, and standards of behavior.
The Practice Manager demonstrates the ARHS Mission, Vision, and Values in action and approaches work in a way that reflects a bias for action, efficiency, and personal accountability. The Practice Manager demonstrates professional conduct, effective communication, and effective delegation of tasks. Effectively and professionally manages working relationships with coworkers, physicians, and all ARHS team members in a way that promotes a healthy work environment. Performs duties under general supervision. Always assists coworkers, patients, families, and visitors regardless of the patient assignment, so long as the assistance is in-line with their scope of practice and license.
Compensation for this position is competitive and commensurate with education and experience. Hiring compensation range is from $62,920 - $88,948 annually. This is an exempt position that is benefits eligible after a 60-day waiting period.

Minimum Education
  • Bachelor’s Degree from an accredited university is required
Experience
  • 3 years of experience working in a physician’s office, practice, or clinic setting is required
  • 1 year of prior experience in a similar role with a similar scope is preferred
Required Registration/License/Certification
  • Licensure not required
  • Certification for this role may be obtained from the Professional Association of Health Care Office Management, or health information management certification from the American Health Information Management Association.
Knowledge, Skills and Abilities
  • Knowledge of the Practice Manager Role
  • Ability to communicate courteously and effectively with the public, patients, family, staff, and physician and acts within the chain of command, utilizing positive verbal and non-verbal skills
  • Competent in delivering safe and effective patient care within legal limits of license and certifications and hospital policies and procedures
  • Knowledge of the continuum of care provided in the patient care department.
  • Ability to demonstrate exceptional customer service to patients, family, staff, and physicians
Physical Demands
  • Lifts, positions, pushes, pulls, and/or transfers up to and greater than 30 pounds
  • Manual dexterity and mobility
  • Prolonged, extensive or considerable sitting/standing/walking
  • Bending, squatting, twisting, and turning
  • Near acuity: ability to see clearly at 20 inches or less
Working Conditions
  • May be exposed to the risk of bloodborne diseases
  • Exposed to hazards from electrical/mechanical/power equipment, odorous chemicals and specimens, and unpleasant elements (accident, injury, slippery surfaces, uneven surfaces), etc.
  • Continuous sitting, standing and walking long periods = to or greater than > 8 hours per shift
  • Speaking, reading, and writing, expanded > 8 hours per day
  • Exposed to vibration and cramped spaces
  • Frequently per shift: lifts, carries, pushes, and/or pulls > 50 lbs.
  • Bends, squats, kneels, twists, turns, and reaches
  • Frequently per minute: hand, finger, and wrist repetition and moderate dexterity
  • May be exposed to ionizing/nonionizing radiation exposure, including x-ray and microwave

About AppFamily Medicine
AppFamily Medicine is proud to offer comprehensive primary care for your whole family, while also training the best and brightest young doctors through the MAHEC Rural Family Medicine Residency Program. This program will increase access to care for our rural populations.
  • Women’s Health & Prenatal Care: All of our Family Medicine doctors provide OB/GYN care and are accepting new patients.
  • Pediatrics in Boone: AppFamily accepts new pediatric patients, infant to adolescence, in addition to adults. We want to be your whole family’s medical home here in the Blue Ridge Mountains.
  • Same-Day Clinic: The Same-Day Clinic is a convenient option for acute medical issues, such as colds, flu, sore throat, sinus pain, ear pain, allergies, bug bites/stings and minor injuries – things for which you would normally go to Urgent Care. High quality, efficient medical care is available for your whole family.
About Appalachian Regional Healthcare System
Appalachian Regional Healthcare System (ARHS) is the leading healthcare system in the High Country of North Carolina. Committed to building a healthier community and simply Making Life Better, ARHS offers access to three hospitals, thirteen medical offices and twenty-two outpatient services. ARHS strives to continuously provide all members of the community with access to the best possible medical treatment, illness prevention, research, and wellness education. Visit apprhs.org for more information.
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org
Benefits
  • Employee Choice Health Plans – 3 plans tailored to fit your life
  • Dental & Vision Plan options as well as Supplemental Insurance options
  • Retirement – ARHS offers both pre-tax and post-tax ROTH contribution with a robust employer match
  • Parental Leave – Eligible employees can take two weeks of paid parental leave anytime during the first six months following the birth or adoption of a child
  • Tuition Reimbursement
  • Employee Wellness Program
Appalachian Regional Healthcare System is committed to equal employment opportunities to employees and applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Discrimination and harassment of any type is prohibited. Employment at Appalachian Regional Healthcare System is contingent upon successful completion of a background and urine drug screen.

Want to know more? Contact Us!
Austin Delp, Talent Acquisition Coordinator
ajdelp@apprhs.org | 828-386-2122

Location: Appalachian Regional Healthcare System · App Family Medicine
Schedule: Full-time, Days, 8:00am - 5:00pm



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