POST Physical Therapy is an industry-leading outpatient orthopedic, sports, and pelvic floor dysfunction physical therapy practice.

We are excited to add a full-time Practice Manager to oversee administrative operations across our three locations. This position will primarily be responsible for the health and performance of our team of Patient Care Coordinators (PCC’s), as well as general HR payroll, credentialing, accounts payable, and compliance duties. The role is primarily located in Brookline with some time needed at the Acton location

The ideal candidate will have a ‘Whatever it Takes’ attitude and will enthusiastically commit to professional leadership development, as well as, developing other leaders within the company. This person will bring positive energy into the workplace; be an excellent communicator; an active listener; a tremendous team-player; have a desire to create exceptional experiences, and will actively seek opportunities to grow and improve themselves.

Essential Job Duties:

• Lead a team of 2-3 Patient Care Coordinators (PCCs)

• Monitor all PCC workflows and processes

• Assist PCCs with their day-to-day responsibilities and provide PCC coverage as needed

• Host bi-weekly staff meetings and monthly check-ins with all direct reports

• Process bi-weekly payroll

• Coordinate employee benefits

• Credential physical therapy providers

• Assist with interviewing candidates and draft offer letter to new hires prn

• Onboard all new staff

• Engage in service recovery

• Plan company events

• Liaise with IT partners to solve issues

• Order supplies

• Manage the company’s compliance program

• Oversee Accounts Payable

• Manage company’s HRIS

• Offboard employees

• Oversee employee engagement survey

Preferred Experience:

• 2 years of healthcare or business-related office experience overseeing a team, working with customers, scheduling, general HR duties.

• Associates Degree or higher

• Knowledge and understanding of insurance guidelines and medical terminology

• Knowledge and understanding of time tracking, payroll, and HR systems

• Must be friendly, warm, and empathetic - capable of developing strong relationships and communicating well with others

• Tech savvy – Microsoft Office, Google Drive, HRIS experience, EMR experience

• Excellent interpersonal, telephone skills, and customer service

• Highly detail-oriented with time management and organizational skills

• Ability to effectively problem solve and think creatively

• Ability to work both independently and as team

• Ability to communicate professionally both verbally and electronically

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Brookline, MA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Preferred)

Work Location: In person

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