Position Summary

As a Pricing Coordinator your primary focus is to establish and maintain an excellent working relationship with our ocean carrier partners. This is particularly important to obtain the best possible buying conditions and to ensure profitable and sustainable growth on multiple ocean trade lanes.

The pricing Coordinator will support the Marine Logistics and Reefers Business Units alongside other team members on the expanding pricing team.

Please note that this role is on-site in Hialeah, FL. A hybrid option might be available after 90 days of work.

Essential Duties And Responsibilities

• Negotiate best possible contract rates and terms with ocean carriers for both long-term fixed and Spot FAK business
• Assist in filing rates with NRA when cargo is shipped on BWS house bill of lading
• Follow up on rate quotes to increase conversion rates
• Create quotes/offers and upload all rates in CRM – Dynamics using proper format
• Maintain and ensure validity of contracts and tariffs are current
• Maintain a strong and respectful line of communication with teams, clients, vendors and carriers
• Manage, complete and respond to RFPs in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane
• Establish and maintain working relationship with ocean carrier partners to obtain the best possible buying conditions to ensure profitable and sustainable growth on multiple ocean trade lanes
• Provide support and assistance to offer best transport solutions to customer needs
• Work closely with the other departments to best handle customer request and find best solution and routing
• Obtain and maintain a strong knowledge and understanding of the customer supply chain in order to provide the best solution towards their needs
• Collaborate with all levels of the organization to identify best practices for continuous improvement of our client’s network and pricing quality, leading to more favorable profit
• Collaborate, assist and support internal operation and customers
• Draft guidance for internal customers on contract renewals, general quotes etc.
• Keep operational teams updated on the latest market developments to ensure that the ocean freight business practices are aligned with the latest market developments
• Ensure correct billing and pricing rates are applied to shipment
• Carry out other duties as appropriate and as assigned by manager
• Assist team members as needed and set an example for others
• Stay informed on competitors and market news
• Use the BW Portal daily to stay connected with important company information

Position Requirements

• English language fluency (written and verbal)
• Strong negotiation skills to negotiate best possible transport rates with carriers for most optimal profit
• Strong understanding of ocean procurement and ocean rates
• Forwarding and ocean procurement experience
• Proficient in Microsoft Excel including the VLOOKUP function
• Comfortable managing complex spreadsheets
• Proactive mindset and strong problem solving skills to troubleshoot any mishaps that may occur in a shipment with routing changes etc.
• Strong customer focus with the ability to effectively communicate with customers and meet their needs
• Ability to think analytically and interpret data to make fact-based decisions or recommendations
• Ability to follow the set goals and tactical plans from Management and team leaders
• Ability to take team members’ suggestions to improve departmental procedures
• Ability to evaluate existing processes, identify improvements and implement improved methods
• Ability to plan the workday to minimize overtime
• Capable of adjusting communication style to the different types of personalities towards customers, business network connections, managers, and colleagues
• Spanish preferred
• 3 years of forwarding and ocean procurement experience preferred