Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Product Analyst Work From Home with Parallon you can be a part of an organization that is devoted to giving back!

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Parallon family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Product Analyst Work From Home to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Seeking a Product Analyst, who is responsible for providing services to provision user access to Parallon / HCA systems for HCA employees. The Product Analyst role includes answering inquiries from clients throughout the company via multiple platforms, including but not limited to Phone, Email and ITSM systems. Responsibilities include initial assessment, triage, research, and resolution of user access requests. The Product Analyst is responsible for using user access tools and other processes to provision accounts as necessary in a timely manner and to provide reports on user access or provide decision support data based on system usage. They will be required to continually expand knowledge of current and upcoming products within the realm of access management and information protection. They will be required to update and distribute reference information accordingly. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!

What you will do in this role:

• Provisions, maintains, and removes security privileges for users of Parallon / HCA systems.
• Assists in maintenance of role-based access.
• Coordinates efforts with other teams to provision access.
• Provides education to leaders, management, stakeholders, and business.
• Works with the Service Desks providing necessary security/tier 2 support for user access incidents.
• Continually expands knowledge of current and upcoming products, applications, systems, and processes
• Adheres to and supports Parallon / HCA IT&S standards, policies, and procedures.
• Maintains and protects confidentiality with regard to all aspects of patient care and employee information.

What qualifications you will need:

• College graduate preferred or equivalent work experience
• 1-3 years of experience on increasingly challenging projects in business, or systems analysis or systems development

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Product Analyst Work From Home opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.