Company / Location Information

A. O. Smith Corporation, founded in 1874, is a $3.5 billion publicly traded global water technology leader (NYSE: AOS) with over 12,000 employees globally. We are one of the world’s leading manufacturers and best-known brands of residential and commercial water heaters and boilers, as well as a global leader in the manufacturing of water treatment systems for household and light commercial applications. Our Johnson City location in Eastern Tennessee is home to approximately 1000 employees on our Manufacturing and Engineering teams for Residential Water Heaters, a product category in which we have #1 market share - nearly 40% of homes with a water heater have an A. O. Smith brand.

Primary Function

This individual will be responsible for the efficient operation of Manufacturing Department, the direction of the plant work force and the meeting of daily production schedules. Supervises and coordinates activities of Leaders and workers. Verifies correct manufacturing processes are adhered to. Works with other operators, engineers and quality personnel to identify and resolve potential customer issues.

Responsibilities

• Interpret and enforce company policies and procedures to Leaders and Operators.
• Responsible for establishing a safe workplace through employee involvement.
• Notify Human Resources of emergencies and employees needing first aid.
• Investigate all injuries; provide support on implementation of suggested corrective procedures.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Responsible for timely notification of scheduled hours to leaders and employees.
• Responsible for completing employee time, absenteeism, and vacation paperwork or systems in a timely manner.
• Develop and promote positive relations with employees through effective communication of company policies and procedures.
• Responsible for investigating conflicts and the discipline of personnel within the Manufacturing Department.
• Responsible for coordination and implementation of the cross training program, the manufacturing training program and departmental rotation plans.
• Analyze and resolve work problems, or assist Leaders in solving work problems.
• Inspect products to verify conformance to specifications; analyze all nonconformances for root cause and implement corrective procedures.
• Confer with other supervisors to coordinate activities of individual departments.
• Study production schedules, estimate man-hours requirements for completion of job assignment and make appropriate action plans.
• Responsible for timely completion of all manufacturing production schedules including subassemblies, service requirements, and other department requests.
• Responsible for product quality in accordance with established Company guidelines and / or specifications.

Role Specific Responsibilities

• Interpret specifications, drawings, and job orders to workers, and assign duties.
• Establish or adjust work procedures to meet production schedules.
• Recommend measures to improve production methods, equipment performance, and quality of product.
• Suggest changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew and motivate employees to achieve work goals.
• Supervise and direct Leaders to efficiently meet production schedules through the use of available manpower.
• Reports and maintains production records.
• Responsible for completion and utilization of all manufacturing forms and paperwork.
• Responsible for ordering and maintaining inventory for plant production supplies and small tooling.
• Responsible for following through on Maintenance issues.
• Assist with maintaining building security.
• Work with Engineering on creating, maintaining and implementing drawings, BOM revisions, ECO, ETC.
• Responsible for proper care and cleaning of the equipment, following all safety policies and guidelines and maintaining the area’s organization and housekeeping.
• Responsible for maintaining inventory accuracy of raw materials in the area and assists with cycle counting.
• Perform all other duties assigned

Qualifications

• High School Diploma or GED
• Bachelor’s Degree in Business, Engineering or related field, preferred
• 3+ years of related work experience or training
• 2+ years of supervisory/leadership experience
• Experience in manufacturing and supervision
• Ability to prepare and interpret various metrics, and reports
• Ability to identify problems and take appropriate corrective measures
• Effective communication skills via written and oral
• Proficiency in Microsoft Office Suite; Word, Excel, Access, Outlook, etc.
• Proficient mathematical skills
• Valid Drivers License

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.