Program Coordinator, Basic Needs (Student Life) Job at Ohlone College
Ohlone College Fremont, CA 94539
$67,164 - $85,764 a year
Ideal Candidate Statement
The ideal candidate for this position will have:
- Working knowledge of basic needs resources and basic needs challenges experienced by students in postsecondary education.
- Experience creating workshops, programming, or other curriculum around basic needs, well-being, or other related areas.
- Strong critical thinking and communication skills, as well as the ability to work independently
- Strong ability to develop strong collaborative relationships with colleagues, students, and community partners.
- Case management experience. Experience working with clients and/or students facing immediate crisis.
- A strong work ethic and ability to prioritize multiple tasks and follow through in a timely manner.
- Personal qualities to work effectively and with sensitivity in a multicultural environment and awareness of and commitment to the needs of students with diverse abilities and interests
Ohlone prides itself as a Learning College with the motto of “A World of Cultures United in Learning” and we are looking for staff who embrace diversity in serving students of varied backgrounds and learning styles, highly ethical, trustworthy, credible, loyal and is respectful of diverse views and opinions;
The college has a firm commitment to environmental sustainability and looks to all employees to support this important goal.
Job Description Summary
This position is funded by categorical funds, and employment is subject to those funds being available.
Under general supervision, the Program Coordinator, Basic Needs performs a full range of administrative, programmatic and technical duties in support of the Student Basic Needs Program and the Basic Needs Center at Ohlone College. This position oversees the daily operations of the Ohlone Pantry/Basic Needs Center and serves as the primary point of contact for students in need of food, housing, hygiene needs, transportation support, and other off-campus basic needs resources. The Basic Needs Coordinator connects students facing housing insecurity with community and county resources to help mitigate immediate and urgent housing insecurity needs and coordinates assigned functions, activities, and services of the basic needs program. This position provides students, staff, and others with specialized information, training, and assistance related to students’ basic needs (food, housing, transportation, and/or off campus resources), coordinates with campus and community organizations to obtain basic needs resources for students to promote student success, retention, and completion; and performs a full range of the more complex program support and clerical assistance duties in support of the basic needs program area.
Under general supervision, the Program Coordinator, Basic Needs performs a full range of administrative, programmatic and technical duties in support of the Student Basic Needs Program and the Basic Needs Center at Ohlone College. This position oversees the daily operations of the Ohlone Pantry/Basic Needs Center and serves as the primary point of contact for students in need of food, housing, hygiene needs, transportation support, and other off-campus basic needs resources. The Basic Needs Coordinator connects students facing housing insecurity with community and county resources to help mitigate immediate and urgent housing insecurity needs and coordinates assigned functions, activities, and services of the basic needs program. This position provides students, staff, and others with specialized information, training, and assistance related to students’ basic needs (food, housing, transportation, and/or off campus resources), coordinates with campus and community organizations to obtain basic needs resources for students to promote student success, retention, and completion; and performs a full range of the more complex program support and clerical assistance duties in support of the basic needs program area.
Essential Duties
- Coordinate the functions, activities, and services of the Basic Needs Center and supports the Ohlone Pantry’s programs, including Farmers Markets and events.
- Provide students, staff, and community members with information, training, and assistance related to students’ basic needs including food insecurity, housing insecurity, homelessness, and/or related off campus resources.
- Conduct individualized, solution-focused assessment and case management; develop recommendations for students in need.
- Coordinate and lead the development and implementation of goals, objectives, policies, and priorities for CalFresh and other local public assistance programs related to Basic Needs.
- Coordinate college-wide food pantry efforts; coordinate staffing; provide work guidance to volunteers and student workers; order, receive, stock, and distribute food items; and maintain food quality control.
- Develop and coordinate with appropriate college programs, personnel, community partners, non-profit organizations, and government agencies.
- Monitor grant allocations and implement programs in accordance with grant specifications; collect and compile data to demonstrate compliance with specific grant terms and ensure submission of required reports.
- Develop and coordinate plans to identify and provide outreach to students, including nontraditional students and serve as the lead contact for Basic Needs campus wide.
- Maintain yearly calendar of events. Collaborate with various campus offices and community organizations to coordinate activities, workshops, and other schedules.
- Establish and maintain records including student records; maintain complex, interrelated filing systems; and maintain confidentiality of information.
- Participate in the collection of data and preparation of program reports related to activities, expenditures, and student outcomes associated with basic needs and retention.
- Supervise and train student workers and volunteers as required.
- Coordinate meetings and facilitates communication among students, advisory committees, and other program participants and community partners.
- Prepare reports and make presentations on campus and at local and state level workshops and conferences.
- Work at more than one District site, as needed.
- Demonstrate sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of the Colleges’ students, faculty, staff and community.
- Effectively engage and support historically disproportionately impacted groups by addressing issues of equity and improving culturally responsive service-oriented practices.
- Perform related duties as assigned.
Knowledge Skills and Abilities
KNOWLEDGE
OF
1. Basic needs programs and best practices in serving disproportionately impacted populations;
2. Grant management;
3. Budget administration
4. Federal, State, and local student support programs regulations and guidelines;
5. Various barriers for low-income students/families;
6. Record-keeping techniques;
7. Principles and practices of administration, supervision, and training;
8. Oral and written communication skills;
9. Computers and software applications;
10. Program planning and management;
11. Principles of supervision;
12. Report writing;
13. Data reporting software;
14. General office software and equipment.
SKILLS TO
1. Understand and follow oral and written instructions;
2. Interpret, apply, and explain policies, procedures, and regulations regarding the basic needs program;
3. Operate office machines including a computer and applicable software;
4. Analyze situations accurately and adopt an effective course of action;
5. Prepare and deliver oral presentations and a variety of correspondence;
6. Research, analyze, and evaluate service delivery methods and techniques;
7. Train and provide direction to personnel;
8. Assign and review the work of others;
9. Communicate effectively both orally and in writing;
10. Establish and maintain cooperative and effective working relationships and effectively serve students;
11. Use marketing strategies to promote workshops, programs, and support services;
12. Use general office software and equipment to develop work schedules, presentation materials, reports, aggregate data, organize events, and communicate with District staff.
ABILITY
TO
1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty, and staff;
2. Perform difficult and complex program support work accurately and with use of independent judgment;
3. Interpret, apply, and explain applicable federal, state, and local laws, rules, regulations, ordinances, and District policies; and procedures relevant to assigned area of responsibility;
4. Develop and present informational workshops and presentations;
5. Coordinate and oversee assigned administrative, budgeting, and fiscal reporting activities;
6. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner;
7. Evaluate and develop improvements in operations, procedures, policies, or methods;
8. Research, analyze, and evaluate new service delivery methods, procedures, and techniques;
9. Prepare, review, and present reports and other correspondence and communications in a clear and concise manner;
10. Maintain accurate databases, records, and files;
11. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines;
12. Effectively use computer systems, software, and modern business equipment to perform a variety of work tasks;
13. Use English effectively to communicate in person, over the telephone, and in writing;
14. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines;
15. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work;
16. Effectively use data to inform the development support services and student in-reach;
17. Maintain a valid Class C California driver’s license;
18. Effectively organize department in-reach according to student support needs;
19. Ensure that in-reach communications and departmental services are sensitive to and exhibit an understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college employees and students;
20. Develop and maintain collegial relationships with District staff and external agencies to develop student support services, organize departmental operations, and develop methods to extract data;
21. Communicate effectively, orally, and in writing.
Education and Experience
Any combination of a Bachelor’s degree and two years of experience in a related field.
Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college employees and students, as these factors relate to the need for equity-minded practices.
Preferred Qualifications
- Demonstrated proficiency in strategies, practices, and approaches that effectively meet the needs of community college students, including vulnerable populations, such as foster youth, people with disabilities, and people experiencing housing and food insecurities.
- Thorough understanding of Basic Needs as defined by California Assembly Bill 132.
- Evidence of responsiveness to and understanding of the impact that discrimination, racial trauma, situational trauma, anti-blackness, anti-immigrant, imposter syndrome, stigma, cultural mistrust, and feelings of isolation has on the mental health and well-being of community college students.
- Demonstrated ability to work independently and ensure program objectives and state deadlines are met with minimal supervision.
- Demonstrated experience in program development, program management, and implementation.
- Demonstrated experience in complex budgeting, fundraising, and state reporting.
- Exceptional ability to communicate with a broad range of stakeholders at institutional, district, community, and state levels.
- Preferred experience in hiring, training, and supervising student employees.
Physical Characteristics
Salary Range
($67,164 - $85,764 annually) Range 42 of CSEA Salary Table
Min Salary Range
$67,164
Mid Salary Range
$74,088
Max Salary Range
$85,764
Posting Detail Information
Posting Number
S211-14
Number of Vacancies
Desired Start Date
Position End Date (if temporary)
Open Date
05/10/2023
Close Date
05/31/2023
Open Until Filled
Foreign Transcripts
Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.
Benefits Statement
HEALTH AND WELFARE BENEFITS
1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA )
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)
Benefits will be prorated for positions less than 100%
1. Medical, dental, vision, life insurance, EAP and LTD
2. Membership in Public Employees’ Retirement System Candidates hired on or after January 1, 2013 are subject to restrictions imposed by PEPRA )
3. Contribution to O.A.S.D.I. (Social Security)
4. Paid vacation
5. Paid sick leave
6. Paid holidays and district-paid floating personal days
7. Summer 4/10 schedule (Fridays off)
8. Longevity pay step increase based on your years of service
9. IRS Section 125 Flexible Medical Spending Plan
10. 457(b) Deferred Compensation Plan (employee contributes)
11. 403(b) Tax Shelter Annuity Plan (employee contributes)
Benefits will be prorated for positions less than 100%
Immigration Reform & Control Act of 1986
Applicants selected for positions will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.”
District Statement
Founded in 1967, Ohlone College is named in honor of the early Ohlone People who inhabited the San Francisco Bay Area. Ohlone College is committed to providing a high-quality education to serve our diverse population of over 15,000 students per year. Ohlone College is nationally recognized for our Deaf Studies and Interpreter Preparation programs, and is widely known for our nursing, health sciences, liberal arts, biomedical science, and smart manufacturing programs. As a learning community, we embrace and champion inclusivity, integrity, student expression, global citizenship, and continuous improvement.
Ohlone College is one of the top-ranked community colleges in California, serving the cities of Fremont, Newark, and Union City. Our campuses in Fremont and Newark are centrally located in the East Bay between San Francisco, Oakland, and San Jose. This region is known as a hub of innovation and economic activity, and home to some of the most advanced manufacturing, biomedical research, and clean energy companies in California, including Tesla, Meta, Seagate, and Lam Research.
The main campus in Fremont is located near Interstate 680 at the base of Mission Peak, just south of the historic Mission San Jose, and is the primary gateway to year-round hiking, biking, and hang gliding in the Mission Peak Regional Preserve. The Newark Center for Health Sciences and Technology is located near Interstate 880 in a hub of new residential and commercial development. The two campuses are connected by shuttle to each other and the Warm Springs BART station, which offers convenient access to public transit throughout the Bay Area.
Ohlone College is one of the top-ranked community colleges in California, serving the cities of Fremont, Newark, and Union City. Our campuses in Fremont and Newark are centrally located in the East Bay between San Francisco, Oakland, and San Jose. This region is known as a hub of innovation and economic activity, and home to some of the most advanced manufacturing, biomedical research, and clean energy companies in California, including Tesla, Meta, Seagate, and Lam Research.
The main campus in Fremont is located near Interstate 680 at the base of Mission Peak, just south of the historic Mission San Jose, and is the primary gateway to year-round hiking, biking, and hang gliding in the Mission Peak Regional Preserve. The Newark Center for Health Sciences and Technology is located near Interstate 880 in a hub of new residential and commercial development. The two campuses are connected by shuttle to each other and the Warm Springs BART station, which offers convenient access to public transit throughout the Bay Area.
EEO Statement Summary
The District is strongly committed to the principles of equal opportunity and to hiring qualified staff who reflect the diversity of our community. The District encourages a diverse pool of applicants and does not discriminate on the basis of sex, race, religious creed, color, national origin, ancestry, age (40 or over), medical condition, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, disability, military and veteran status, pregnancy/childbirth/breastfeeding or related medical condition or any other protected basis in any of its policies, practices, or procedures. The college encourages applications from all qualified applicants.
If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.
If you have a disability and are in need of special services, equipment, or facilities in order to apply or interview for this opening, please call the Human Resources office at: (510) 659-6088.
Conditions of Employment
Offers of employment are contingent upon Governing Board approval. Employment with Ohlone Community College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit official transcripts, proof of freedom from tuberculosis. In addition, you will be required to provide identification and employment eligibility as outlined in the federal “Immigration Reform & Control Act of 1986.” Pre-employment tests and/or medical examinations may be required. Ohlone Community College does not sponsor H1B visas. Employees must sign the Oath or Affirmation of Allegiance and submit fingerprints for CA Department of Justice clearance. Employees must be California residents on their date of hire and for the duration of their employment with Ohlone Community College District.
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