Program Manager V at Walter Reed National Medical Center

Integrated Management Strategies (IMS) is certified by the Small Business Administration (SBA) as an 8(a) Small Business. IMS’s consultants come from the frontlines of public and private program executive management teams and understand the day-to-day challenges faced by organizations such as the Center for Medicaid & Medicare Service (CMS), the Veterans Affairs, Department of Defense, Health & Human Services, and other agencies. We are seeking a Program Manger V to support our client at the Defense Health Agency (DHA) located at Walter Reed Medical Center in Bethesda, Maryland.

Integrated Management Strategies, based in the Washington, D.C. metropolitan area, is a women-owned small business and management consulting firm that provides an array of business and technical services.

Qualifications: Must have a minimum of 2-3 years’ experience with an associate degree or higher with progressive experience in health care administration with a concentration in administrative procedures.

a. Advanced proficiency in all Microsoft Office applications and knowledge of a variety of the medical field concepts, practices, procedures, interpersonal skills, phone skills, and typing.

b. Must have current BLS/AED training certificate. (THIS IS JTF REQUIREMENT FOR ANYONE WORKING IN THE HOSPITAL OR CLINIC.) Resuscitative medicine training provided by the Joint Medical Training Facility (MTF).

Duties and Responsibilities:

a. Schedule contractor and GME physician staff for indoctrination and orientation as well as any continuing necessary workplace training.

b. Maintain and update appropriate personnel and administrative files.

c. Maintain personnel records to ensure compliance with command annual training requirements.

d. Provide information to residents on services offered and methods to access those services.

e. Monitor readiness status of assigned military personnel and prepare reports as required.

f. Collect and submit data in an accurate and timely fashion.

g. Prepare various reports and other documents, gathering necessary information in accordance with established Navy guidelines.

h. Make recommendations to enhance the services provided to interns.

i. Track resource utilization (time, money, and materials) and make suggestions for improvements to increase efficiency and better utilize existing resources. Maintain logs to track expenditures and supplies.

j. Receive incoming correspondence, reviewing and screening materials prior to distribution, and establishing controls for obtaining appropriate necessary signatures for all departmental and Cancer Center mail. Prepare responses for all mail of a routine nature.

k. Prepare responses to inquiries which may involve performing background research in existing departmental and Command files.

l. Maintain departmental and Cancer Center files and records, including creating and maintaining correspondence action logs.

m. Ensure files include all required and properly signed documents.

n. Receive all visitors and telephone calls, determine the nature of the call, and direct callers to the appropriate staff or personally provide information of a routine or procedural nature.

o. Schedule and confirm appointments based on availability.

p. Provide information of both a routine and complex nature regarding status reports and compliance suspense dates.

q. Perform a variety of administrative tasks including, but not limited to, preparing travel and conference arrangements, composing complex, non-technical correspondence, gathering and assembling information for reports, briefings, and conferences, designing and organizing filing systems, planning and coordinating maintenance, gathering and preparing information for budget reports, and monitoring office administrative processes. May not represent or commit the Government. Must submit travel and all other arrangements to the Government for review and approval.

r. Create, manipulate and print a wide range of documents in final form handwritten or computer-generated drafts and using a wide range of advanced word processing features.

s. Type narrative and tabular material from rough draft, revised typed draft, or using transcription equipment.

t. Transmit, receive, and acknowledge electronic mail and messages, checking transmittals for proper clearances and printing hard copies of incoming mail or routing to other terminals if necessary.

u. Coordinate plans for all internal meetings including, but not limited to, creating schedule, preparing agenda, and recording and transcribing minutes. Must be identified as contractor and may not represent or commit the Government.

v. Facilitate conflict resolution among contractor employee staff. May not supervise Government employees.

w. Coordinate confidential and time sensitive materials.

x. Prepare contracts and purchase orders for submission to the accounting office. All contracts and purchase orders prepared must be approved by the Government prior to submissions.

y. Track patient medical charts, ensuring compliance with all naval medical and patient privacy regulations.

z. Coordinate and prepare orders for office supplies, equipment, and furniture and track using spreadsheets and databases. All orders must be approved by the Government prior to submission.

aa. Manage senior departmental staff member calendars.

bb. Schedule patients and triage patient telephone calls for senior departmental staff members.

cc. Communicate senior staff action items to other contractor employees. May not supervise Government employees.

dd. Verify departmental physician fitness reports for accuracy and submit to fitness report office.

ee. Coordinate Intern GME Grand Rounds Program.

ff. Coordinate and track departmental outpatient record reviews, ensuring timely submission and creating appropriate spreadsheets and database.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. www.dhs.gov/E-Verify

Job Types: Full-time, Contract

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Healthcare management: 3 years (Required)
• Advanced Microsoft Office: 5 years (Required)
• Program management: 3 years (Required)

License/Certification:

• BLS Certification or AED (Required)

Work Location: In person

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