United Cerebral Palsy of Southern Arizona (UCPSA) is hiring a Program Manager in our Tucson office. UCPSA has a diverse and dynamic team as well as a unique company culture. We believe we can deliver high-quality services through hard work balanced with a sense of joy and fun.

Here are some things our team members enjoy about working with us:

· Our professional but casual office environment

· An animal-friendly building in which employees can bring their well-behaved dogs to work with them

· Free weekly yoga on-site

· More time spent connecting with our clients than bogged down in unnecessary paperwork. We value people and impactful outcomes over red tape

· Borrowing books from our lending library

· Community BBQs in our beautiful courtyard

· Transparent and approachable leadership focused on providing professional development

· Our meditation room

· Opportunities for advancement

· And many other benefits

JOB DESCRIPTION: Program Managers coordinate in-home and community-based services for the elderly and people living with all types of disabilities. Duties to include:

1. Working Mon-Fri 8a-5p. Please note the position will occasionally require the manager to work a slightly different schedule to accommodate client needs. This may include working direct care shifts, some evenings/ weekends.
2. Performing on-call duties at least once every 10 weeks. The duties last for a duration of two consecutive weeks. These duties include answering and managing emergency phone calls from 5p-8a M-F and all day Sat and Sun. These duties may also include working direct care shifts.
3. Maintaining and growing a caseload
4. Scheduling shifts for clients and direct care staff
5. Orienting and training direct care staff with clients
6. Monitoring direct care staff performance
7. Holding staff meetings as needed and attending weekly program department meetings
8. Conducting intake of new clients
9. Meeting with clients/families minimally every quarter
10. Attending meetings with other agencies involved in a client's care
11. Ensuring that all paperwork in client files is updated regularly
12. Documenting all significant conversations and/or correspondences with staff and clients
13. Maintaining client and agency confidentiality at all times

QUALIFICATIONS:

1. 18 years of age or older
2. Ability to obtain a current CPR certification
3. Ability to obtain a current First Aid certification
4. Ability to obtain fingerprint clearance
5. Ability to clear a DES background check
6. Ability to obtain a current T.B. clearance card
7. The ability to work in a team environment
8. The ability to handle difficult situations with clients/families
9. The ability to work a flexible schedule
10. The ability to learn and operate UCPSA program software
11. The ability to work independently
12. The ability to lift and transfer clients

13. Own/have regular access to be able to operate a motor vehicle for the purpose of visiting and transporting clients, attending meetings outside of the office, etc. Proof of current registration and insurance of the vehicle must be kept on file with UCPSA

14. At least one year of direct care experience, personally or professionally, a degree in a related field, and/or case management experience

15. Bilingual in English and Spanish (Preferred, not required)

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities by the Americans with Disabilities Act and applicable state and local law.

Job Type: Full-time

Pay: $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Tucson, AZ 85711: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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