Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Office of Mental Health (OHM) Supported Housing Program: CAMBA’s OMH Supported Housing Program provides a total of 87 units of scattered site housing to individuals. The first program provides 70 units of housing to chronically homeless single adults who are eligible for SSI or SSD, and suffer from Serious and Persistent Mental Illness (SPMI) or are diagnosed as Mentally Ill and Chemically Addicted (MICA). The second program provides 10 units of housing for SPMI individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes. The third program provides 7 units of housing to individuals who are SPMI and have been residents of either OMH Psychiatric Centers or OMH operated residential programs for one year or longer. All apartments are located in Brooklyn. Program clients receive case management services and limited assistance with their utility costs. Clients contribute 30% of their income for rent.

Position: Program Supervisor

Reports To: Program Manager

Location: 19 Winthrop Street, Brooklyn, NY 11225

What The Program Supervisor Does:

• Communicate effectively with customers, direct reporting staff, peers, supervisors, and funders.
• Plan and organize program activities to maximize program contract's goals and performance targets.
• Motivate, coach and counsel direct reporting staff to excel.
• Improve teamwork among direct reporting staff as well as among peers.
• Troubleshoot customer and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols.
• Work with direct reporting staff to improve work performance through customer feedback, training, and other appropriate mechanisms.
• Overcome resistance to change from customers, direct reporting staff, and supervisors/funders.
• Administer constructive discipline to direct reporting staff, as needed.
• Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
• Monitor customers' progress towards their goals weekly.
• Review all documentation related to customers' progress for accuracy, completeness, and clarity.
• Lead and participate in administrative and staff meetings as requested.
• Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
• Review and sign timesheets.
• Prepare performance appraisals for direct reporting staff.
• May prepare marketing materials for the program.
• May reach out and market the program to the community in order to recruit customers.
• May prescreen customers over the telephone for eligibility and may schedule intake appointments.
• May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments.

Minimum Education/Experience Required:

• Bachelor’s degree (B.A.) and two years of applicable experience and/or equivalent experience.

Other Requirements:

• Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System).
• Ability to maintain fingerprint clearance throughout the duration of employment.
• Knowledge about, understanding of, and ability to work closely with, persons with mental illness and substance abuse.
• Proven experience working with MICA population.

Compensation: - $50,000 - $52,000 annually-
Status: -Full-time (35 hours per week)-
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Job Type: Full-time

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Brooklyn, NY 11225: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Supervising: 2 years (Preferred)

Work Location: In person

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