Project Manager Job at Jiffy Lube/CISA Lubes USA

Jiffy Lube/CISA Lubes USA Charlotte, NC 28204

Reporting to the Chief Operating Officer, the Project Manager will work to reduce lost revenue and expense due to poor inventory control, employee turnover, damage claims, safety violations, theft, and general inefficiencies. In addition, this individual will utilize both a research and project management skillset to drive the development and implementation of new/improved business processes to increase overall income for the organization.

This role serves as a central point-of-contact across the organization for matters that involve store Operations. The right candidate for this role will consistently maintain a positive and constructive attitude, be comfortable with an environment of change, and use effective relationship skills to connect field and corporate functions, bridging gaps.

ESSENTIAL RESPONSIBILITIES INCLUDE:

  • Guide field leadership in executing the organization?s strategic plan; designs and implements timelines, goals, objectives, expected measurements and work standards for store locations
  • Advise leadership of internal and external best practices to positively impact the business throughout operational initiatives
  • Proactively develops, evaluates, and enhances all store policies and procedures to increase the overall quality of services provided.
  • Effectively lead and motivate teammates at varying levels, either directly or indirectly, to ensure exceptional results.
  • Develop and Implement teammate retention strategies through recognition, engagement, and communication.
  • Oversee inventory management and cash handling procedures, and make recommendations to continuously improve results and accountability
  • Ensure corporate initiatives are effectively communicated to the field organization
  • Ensure adoption of a safety-first culture by owning safety processes, leading store response in emergency crisis situations and creating event plans
    • Manage necessary vendors ? Safety, Compliance, environmental
    • Other related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

  • 2+ years previous experience managing projects and employees.
  • Strong communicator
  • Strong analytical and problem-solving skills
  • Results Oriented: Strong ownership and accountability for personal performance, with the ability to drive performance and accountability in others
  • Proven experience successfully training, coaching, and developing high performance teams
  • Proficient in Microsoft Office platforms including Excel, Word, and PowerPoint




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