Under supervision, to assist professional Public Health Bureau personnel by performing a variety of clinical and community related support tasks.

Bilingual (Spanish, Vietnamese, Mandarin, and Cantonese) candidates are encouraged to apply.

COVID-19 High Risk level

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• Visits and/or interviews patients/clients and families to collect pertinent health related information;
  
• Participates in preparing plans for counseling toward improvement of health needs;
  
• Observes and reports on individuals' basic health condition;
  
• Clarifies professional instructions to individuals and families;
  
• Interprets public health policies and regulations;
  
• Provides paraprofessional counseling on health care related problems;
  
• Provides liaison with community residents explaining health and other available community services and programs;
  
• Locates residents in the community who need medical or other health services;
  
• Collaborates with the professional staff in the referral of these individuals and families and encourages them to take advantage of these resources;
  
• Participates in basic community educational activities;
  
• Collects data to assist in the formulation of plans and programs;
  
• Prepares various reports including patient/client information forms, activity and progress reports;
  
• Advises of and assists in enforcing compliance with health practices and regulations;
  
• Investigates public complaints in areas of preventive medicine, and communicable disease;
  
• Assists professionals in clinic settings by providing information to the public, preparing patients for medical tests, obtaining instruments and supplies and recording test results;
  
• Makes appointments for clinic residents;
  
• Attends appropriate staff and in-service meetings;
  
• Attends on-the-job training sessions;
  
• May pursue job-related educational courses;
  
• May act as a team leader over a number of Community Workers and performs other related duties as required.

Two years of experience comparable to a Community Worker and 30 semester units in the field of nursing, nutrition, health care or other related health field. One Additional year of education (at least 30 semester units) may be substituted for a maximum of one year of the required work experience.

(When assigned to the Public Health Nursing Division, possession of a valid California license as a Vocational Nurse may be substituted for the required education and experience).

Special Requirement: Designated positions may be required to speak Spanish.
Possession of a valid California driver's license may be required.

Knowledge of:

• Problems, needs, attitudes, and behavior patterns of community residents;
  
• Available community resources;
  
• General departmental procedures and policies, programs and services;
  
• Routine counseling techniques used in both individual and group situations;
  
• Fundamental purpose, policies, procedures and techniques of the assigned program;
  
• General health disorders and home care problems of the community.

• Be aware of and sensitive to feelings, attitudes, and trends in the community;
  
• Recognize and understand the problems of the community and identify appropriate resources;
  
• Work effectively with professional and other staff members;
  
• Explain instructions to clients, patients and others on a variety of health related issues;
  
• Maintain confidentiality of information about clients/patients;
  
• Establish rapport with people of the community;
  
• Understand and follow oral and written instructions;
  
• Maintain accurate records;
  
• Advise and direct subordinate personnel.