Testing for all approved applicants will be held on Saturday, June 3, 2023.
APPLICANTS WILL BE CONTACTED TO PROVIDE AVAILABLE TESTING DATE INFORMATION.

• Upon successful completion of all required training and obtaining the required certifications named below, an incumbent will qualify for Pay Range 111 with a starting pay rate of $20.00 per hour.

• A pre-employment typing speed of 30 WPM is required. Applicant should practice typing utilizing symbols and numbers.
• Criticall Skill Testing minimum passing score of 80% is required. Criticall includes the following: Data Entry (Audio), Call Summarization, Cross Referencing, Memory Recall, Prioritization, Map Reading, Sentence Clarity, and Decision Making.
• Upon passing the above skills tests you will be given a personal history statement, to include notarized signature, to be completed to move forward in the recruitment process.

BRIEF DESCRIPTION:
The purpose of this position is to answer emergency multiple lines and radio channels, gather information, answer questions, and dispatch or transfer calls to the appropriate units, departments or agencies. This is accomplished by answering incoming calls, gathering information, entering information and caller comments, researching general information, checking for warrant status, stolen information or other, dispatching the calls, and sending and receiving teletypes. Additional duties include notifying other departments of received requests, and transferring calls to other dispatch agencies or departments.

LICENSING REQUIREMENTS:
TCIC/NCIC Certification; Basic Telecommunicator/TCLEOSE Certification; Texas Commission on Law Enforcement (TCOLE) Telecommunicator Operator License within one year of hire date.

ESSENTIAL FUNCTIONS:
# Code Essential Functions
1 L Regular and reliable attendance in compliance with given schedules is a mandatory requirement of this position. Schedules may be subject to change with or without advance notice
2 S Answers incoming emergency calls for police, fire and other agencies by requesting emergency type, obtaining specifics on the emergency, entering information into the computer, dispatching service to responding units, and monitoring all radio
channels.
3 S Researches records information by entering unit activity, answering and responding to radio traffic, making and receiving phone calls, researching databases for information, copying and sending information to requestors.
4 S Relieves other radio positions when requested.
5 S Dispatches for other agencies such as the county by typing unit activity, monitoring and answering radio traffic, making and receiving phone calls, relaying information regarding calls to responding units, and relaying information retrieved from
databases regarding incidents or persons.
6 S Answers incoming non-emergency and administrative phones lines by receiving inquiries from the public for various requests, gathering information from callers, researching information for callers, transferring calls to emergency dispatchers or
connecting them to other departments, contacting other departments, and providing information.

JOB REQUIREMENTS:
Formal Education: Work requires knowledge of a specific vocational, administrative, or technical nature that may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, and
technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Experience: Under and including one year