Quality Manager Job at Kraft Heinz Company

Kraft Heinz Company Jacksonville, FL 32219

General information

All posting locations: Jacksonville, Florida, United States of America

Job Function: 07 - Quality

Date Published: 01-May-2023

Ref #: R-69521

Remote, Hybrid or Onsite: Onsite

Description & Requirements

Location: Jacksonville- FL: Sauces and Condiments

The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at the plant level- including distribution and local storage sites. It controls all products and processes in the plant- through strict adherence to policies- specifications- and standards. It utilizes methods- tools- and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to execute their quality responsibilities efficiently and effectively. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities- including hiring and developing talent as well as budget management.

Implement and assure compliance to all Food Safety- Regulatory- and Quality policies

  • Lead implementation of KHMS (Kraft Heinz Management System) and associated policies at plant site

  • Ensure USDA and FDA regulations and respective plant programs are in compliance.

  • Maintain robust food safety program (e.g.KHMS- HACCP- sanitation- pest control- GMP- traceability)

  • Ensure implementation of and compliance to Sanitation policies- programs- and procedures

  • Ensure compliance /audit readiness – review all quality systems and policies annually

  • Act as primary interface with regulatory agency representatives at the facility

  • Develop plant Quality KPIs and scorecard

  • Review quality management system metrics with the plant leadership team and BU Quality on a monthly basis

  • Ensure appropriate documentation in place to support compliance to policies and procedures

  • Manage plant quality labs to ensure all methods- equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes

  • Ensure standard work through development of work documentation and training to standards

  • Audit results – no majors- no repeat majors

  • FSSC certification

Expected Experience & Required Skills

  • CQE experience

  • Food Safety and USDA Regulatory requirements

  • Fundamental statistics (DMAIC Process/DFSS/Lean/metrology/MSA/sampling procedures)

  • HACCP certified preferred

  • Sanitation knowledge

  • Development of quality knowledge for all plant employees; coaching- guidance- role model quality standards

Work Environment & Schedule

This position is considered a Manufacturing plant environment with heavy machinery and equipment Additionally- this role requires shifts- weekends- and all required overtime as needed.

Physical demands include but not limited to

Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance- keyboard or text input; Sedentary – occasionally exerting 0 – 10 lbs. of force- limited movement from workstation for brief periods of time.

#LI-Onsite

About Us

Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company.

Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food.

Why Us

We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food.

Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz.

Office Collaboration & Hybrid Work Environment

We believe our office environment fuels our collaboration, connection & community as an organization and allows our employees to grow toward greatness. We also believe providing a more flexible and agile model is essential in today’s workplace. A majority of our office-based employees will be able to work remotely for up to two days each week. Additionally, employees who are subject to this hybrid model will be eligible to work from anywhere for up to six weeks in a rolling 12-month period (in maximum two-week increments and according to benefits and tax guidelines). Some jobs may be required to be performed fully in office depending on the role’s responsibilities and requirements.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact HRCompliance@kraftheinz.com for assistance.




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