RAN Service Technician

Description

RAN Service Technician

JOB SUMMARY

The RAN Service Technician is responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Linc's LTE voice and data network. These systems are installed, maintained, and repaired in accordance with established standards, service levels, operational processes, and applicable work agreements.

JOB REQUIREMENTS

• Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in electronics is required.
• Two-year degree (college/technical/vocational) or equivalent military training or equivalent hands-on experience in telecommunications is required.
• Working knowledge of radio communication systems. FCC or equivalent license for radio repair is preferred.
• Ability to pass a CMV DOT physical
• Understanding of the 4G LTE wireless data and voice network.
• Ability to logically troubleshoot and repair hardware and software associated with LTE antennas, lines (both fiber and power), radios, controllers, and alarming systems
• Ability to logically troubleshoot hydrogen fuel cells, generators, automatic transfer switches, dc plants, batteries, hvac units, hvac controllers, distributed antenna systems, and bi-directional amplifiers
• Ability to find and remediate RF interference
• Ability to tow and setup mobile assets such as COWs, SOWs, and GOATs under austere conditions
• Demonstrated personal computer skills
• Ability to work independently, self-starter with good time management skills.
• Ability to interface with, direct and/or coordinate various first responder critical customers and contractors as needed.
• Must have good verbal and written communications skills.

JOB RESPONSIBILITIES

• Responsible for the installation, maintenance (both reactive and preventive) and project support on the Southern Linc’s LTE voice and data network.
• Responsible for participating in 24x7 on-call procedures/operations.
• Responsible for interfacing with customers to either install LTE solutions or determine and correct issues affecting the customers LTE service
• Responsible for interfacing with and coordination of contractors and/or vendors.
• Responsible for interfacing with the internal business partner, vendor, and contractor groups related to problems and installations as appropriate.
• Responsible for understanding and adhering to billing and performance processes and procedures.
• Responsible for maintaining accurate equipment inventories and documentation of assigned sites.
• Responsible for installing standard, endorsed, or certified off the shelf software and/or hardware devices.

BEHAVIORAL ATTRIBUTES

• Follow safe work practices and foster a safe workplace.
• Ability to operate with minimal supervision
• Exhibit Southern Company Values (Safety First, Unquestionable Trust, Superior Performance and Total Commitment) in all business dealings.
• Seek opportunities to learn and transfer knowledge to others.
• Good organizational and time management skills.
• Ability to manage multiple tasks.
• Willingness to provide as needed after hours or on-call support.

Southern Company (NYSE: SO ) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com .

SouthernLINC Wireless is the wireless communication service from Southern Company which combines multiple communication services into one handset or installed device, including Instant LINC two-way radio, phone service, numeric and text messaging, and wireless data and Internet access. SouthernLINC Wireless operates in the Southeast and targets businesses, government and Southern Company subsidiaries.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

#LI-Hybrid

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Gadsden

Operating Company: Southern Com. Services, Inc.

Other Locations: Alabama, Alabama-Metro Birmingham/Eastern AL-Anniston, Alabama-Metro Birmingham/Eastern AL-Gadsden

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: No

Work Location(s):

Gadsden Garage/Crew Hdqtrs - 4600 Airport Road (4600GADSDEN)

4600 Airport Road

Gadsden, 35904

Req ID: COM2000336