Real Estate Operations Coordinator

Your Opportunity:

You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Coordinator. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team.

Who Develops You: Team Operator

What You’re Great At:

You are an organized, methodical and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You have a strong sense of urgency, but not at the expense of quality. You are a good listener, extremely organized, solutions-based, and results-driven. You are passionate about being both efficient and effective in process management and customer service.

What You’ll Do:

• Complete the contract to close process for all transactions.
• Provide a world class client experience for clients through phone and email on behalf of the team through contract and beyond.
• Act as the liaison between real estate agents, clients, attorneys, vendors, and mortgage brokers.
• Read all aspects of contracts in order to execute obligations and to maintain accurate and compliant transaction files (inspection reports, receipts, bills, etc.)
• Create timelines and follow-up processes/check-ins with agents to ensure all transaction deadlines are met resulting in a timely closing.
• Execute all administrative tasks involved in closing a sale.
• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, office management, client care systems, team retention and recognition including events, and referrals.
• Own the agent onboarding process, including holding trainings in person and virtually.
• Ensure all team receipts are obtained and submit to the finance team, when reports are generated, take ownership of finding opportunities to reduce expenses.
• Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
• Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Operator.
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings.

Skills and Character Necessary:

• Notice and take pride in the details
• Team player
• Proven ability to lead yourself and others with conviction
• Self-motivated
• Owning projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Positive and direct communication, both written and verbal
• Ability to problem solve and use critical thinking daily
• Have a “do whatever it takes” mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded
• Proactive vs. reactive
• Impeccably organized
• Knowledge of basic office suite software and calendaring systems
• Excellent time management skills
• Concerned about doing things the right way
• Calm and motivated under pressure
• Have patience with a high volume, detailed role
• Use social media for the benefit of the company as an ambassador
• Flexible

Required Background:

• Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
• 1+ years experience in an operations/administrative role
• Recruiting experience is a bonus!

Other Details:

• Compensation DOE, range from $40,000-45,000/year
• We have an in-house work model with flexibility for an occasional work from home day and vacation planning
• We are excited to meet the person(s) that truly believe they could be a match!

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Clemmons, NC 27012: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Operations/Administration: 1 year (Required)

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.