Receiving Supervisor Job at MSC Industrial Supply
DUTIES and RESPONSIBILITIES:
- Supervises receiving department to ensure optimum service levels are maintained.
- Monitors progress via RE (reasonable expectancies) sheet, errors, disciplinary action, attendance, etc.
- Monitors error rates, processes error exceptions and taken corrective action.
- Monitors items for accuracy, correct quantity, correct item, etc., prior to leaving department. Performs random sampling, as necessary.
- Monitors facility for security purposes, a safe work environment, and cleanliness and monitors truck log.
- Identifies problems and creates solutions regarding item and associate issues.
- Researches and resolves calls received from various departments.
- Operates basic and advanced warehouse vehicles (i.e., electric pallet jack, forklift, turret truck and/or order picker).
- Ensures all codes are scannable and in the MSC system to prevent extra coding efforts.
- Performs all duties inherent in the role of MSC Supervisor as defined in the MSC Code of Conduct including hiring, termination, review and development of associates.
- Develops and monitors schedules for all unit specific deliveries.
- Evaluates spend-a-day candidates on departmental procedures and monitors their progress.
- Delegates to/through work team coach to ensure smooth processes flow.
- Promotes safe work practices.
- Operates basic and advanced warehouse vehicles.
- Supports associate involvement in safety through team engagement in the Safety Culture.
- Actively engages in continuous improvement efforts within the department using assessment tools to mitigate risk.
- Prepares “at-docks” by documenting items that enter the distribution center (tagging items with date, assigning a receiving report to the document, etc.)
- Releases items from the “PQC hold” by examining those items that require a quality assurance inspection.
- Troubleshoots and resolves issues with vendors who supply incorrect bar codes, wrong items, etc.
- Loads, unloads moves product by hand and/or skid.
- Visually inspects boxes for damage or improper packaging.
- Fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC’s mission.
- Orders supplies, as necessary for the department.
- Assists other departments when required.
- In order to meet customer service requirements, associates can be temporarily re-assigned to other warehouse functions.
- Participates in special projects and performs additional duties as required.
EDUCATION and EXPERIENCE:
- Vocational or technical school diploma or the equivalent required.
- Two years of job-related experience.
SKILLS:
- Must obtain MSC license to drive warehouse vehicles within specified time requirements.
- Knowledge of receiving process required.
- Knowledge of tools required.
- Knowledge of AS/400 system required.
- Good verbal and written communication skills required.
PHYSICAL REQUIREMENTS:
- Bending to lift items from the floor and racks required.
- Lifting items between 25 and 50 pounds required.
- Ability to operate at heights up to 50 feet required.
- Ability to stand for prolonged periods of time required.
MISCELLANEOUS:
Position may require a valid states driver’s license
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