Terms: Contract (6 months)

Title: Receptionist:

Location: Kansas City, MO

ONSITE - SHIFT - 8AM - 4PM MON-FRIDAY - DURATION - 6 MONTHS.
I. Position Overview
This position is responsible for coordinating an efficient Customer Experience while receiving business customers, guests, and visitors at the ODD A-Lobby. The Associate will be responsible for the support and maintain the facilities/EHS/security administrative processes that pertain to visitor arrival, in additional other administrative duties.
II. Specific Duties, Activities, and Responsibilities
The Business Support / Customer Experience Coordinator has the following job duties:

• Greet clients & visitors, determine visitor needs in a professional manner consistent with the Kansas City Experience ™.
• Answer incoming calls, determine purpose of call and transfer call and screen for security integrity
• Inform sponsors and associates of client & visitor arrival
• Book meeting room and inform participants
• Insure a neat and clean reception area
• Order supplies
• Serve as a liaison between contract Security personnel
• Schedule the use of conference rooms by various facilities personnel
• Collaborate and communicate with internal staff at all levels
• Monitor people coming and going through the reception doors
• Administer visitor badges for interview candidates, new hires and clients
• When client auditors arrive send email to Administrative Assistant Specialist
• Be aware of and report suspicious activity in lobby or in front of building
• Mark all returned badges as returned in the visitor log
• Maintain Badge inventory and report missing badges
• Print out the Catalent welcome brochures and fold them and keep the brochure holder full.
• Assist employees to their correct location.
• Create a unique and positive experience for the visitors.
• Order office supplies for security
• Ensure back up when absent from reception desk
• SQDC / EHS system data entry & dissemination using Entropy, spreadsheets and email
• Manually enter safety concerns into entropy for ODD
• Assist in expediting the review/closure of safety concerns in Entropy
• Participate and support all required emergency drills
• Scan and upload files into the safety drive for EHS, as needed
• Assist in management of EHS documents maintained in electronic document control system.
• Coordinate work orders for safety and non-safety related items
• Schedule ergonomic assessments for Catalent employees
• Update EHS Calendar for Nurse Assessments, Doctor’s Physical, Shoe Truck etc.

III. Knowledge & Skill Requirements
Knowledge/Skills Requirements:

• Self-directed, and self-motivated
• Knowledgeable and demonstrates high levels of customer service
• MS Word, Excel and PowerPoint, SharePoint,
• Maintains positive attitude

IV. Experience, Education, & Other Requirements
Education or Equivalent:

• Bachelor Degree or related experience

Experience:

• Experience working in a Lobby Environment/Setting
• Experience with security protocols and practices
• Experience working in a GMP facility and familiar with GMP requirements
• Public speaking and engagement
• High levels of interdepartmental collaboration

Job Type: Contract

Salary: $19.00 - $20.00 per hour

Benefits:

• Dental insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Kansas City, MO 64137: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Lobby Environment/Setting: 1 year (Preferred)
• GMP: 1 year (Preferred)

Work Location: One location

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