Receptionist Job at Miracle Nissan of Augusta
"Meeting Expectations is our business, Exceeding them is our Goal"
We know everyone has a choice and everyone has expectations, we also know it is our job to earn your business.
What We’re Looking For
We are seeking a Receptionist with excellent customer service skills and a winning attitude . This individual will receive calls to the dealership, determine the nature of the callers business, and direct the caller to their destination.
What We Offer
- Top industry pay
- Competitive and motivating environment
- Immediate impact – quick onboarding
- Continued education
- Dedicated leadership team
- 401K with match
- Life insurance
- 24 hour access to group doctors
- Chaplin services
- Medical/Dental Insurance
Responsibilities
Answers dealership group phones
Greets and receives customers
Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson
Works cooperatively with the sales team
Updates customer records
Communicates with callers and visitors in a professional, friendly, and efficient manner
Types memos, correspondence, reports, and other documents
Assists in scheduling and confirming sales appointments
Assists in the dealer exchange of vehicle process
Participates in customer satisfaction process
Participates in customer retention process
Qualifications
Excellent communication skills
Outgoing and positive demeanor
Punctual with the ability to handle schedule flexibility
Able to clear a pre-employment background check
Maintains a professional appearance
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