Location: Des Moines, IA Job Code: 760 # of openings: 1
Description
Do you want to be the “first smile” that people see and be the front line of defense to ensure visitors are authorized to enter our secured facility? Can you quickly route calls and incoming mail and faxes to the right departments and people? Do you like working with people? Do you want the chance to make a difference? Are you looking for the next challenge in your life and a chance to work for a great company? If so, we may have the position for you as a Receptionist.

**What you’ll do:

• Don’t miss this opportunity to make your mark within a dynamic team of professionals! We are looking for the right person to come in and work as a receptionist. By the end of your first year with us – you’ll have had the opportunity to not only act within the “standard” receptionist role greeting and screening visitors in a professional manner, providing badges and allowing access to only authorized visitors, but also have had the opportunity to go beyond this by assisting in the security of our facilities, our employees, and our customers.
• Greet and log in and out visitors by following established risk and security policies and procedures. Call appropriate employees to meet the visitor in the reception area. Create visitor badge for visitor. All visitors are required to wear a visitor badge while they are at SHAZAM.
• Answer quickly and courteously all incoming telephone calls, routing them to the appropriate person and/or department.
• Provide clerical assistance on specific tasks as requested by departments ie: computer input, access and retrieval, filing, sorting, purging, mail processing.
• Identity and log physical security incidents into local incident tracker.
• Function as mailroom backup, performing all daily mailroom duties and activities in a professional, accurate and prompt manner.
• Ensure cleanliness of reception area.

What we’re looking for:
Education : Work requires skills acquired through general high school education or its equivalent.
Experience : Minimum one year office experience and telephone console experience helpful. Microsoft Office Suite, EasyLobby and Avigilon experience helpful.

• Ability to answer a multi-line telephone for hours at a time, routing 300+ calls per day.
• Ability to communicate via the telephone, company instant messaging program, in person and through correspondence with customers and other employees.
• Ability to perform precise paperwork, review documentation, and to perform computer inputting, access and retrieval for long periods of time.
• Ability to use, send, receive, sort and deliver facsimile documents to recipient upon receipt.
• Ability to work under the pressure of a large amount of daily telephone calls that must be routed quickly, accurately, and courteously.
• Ability to think independently and provide self-direction, solve various problems and make informed, rational decisions.
• Ability to work in a dynamic, energetic and fast-paced environment where constructive feedback from others is encouraged.
• Ability to provide friendly, cordial and pleasant greeting.

Annual salary starting at $41,600 to 45,000*

• Actual compensation will be based upon factors such as geographic location, experience, education, and/or skill level and will be finalized at the time of offer.

The Strength of SHAZAM
SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company.
As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry.
And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.
Benefits
Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

• Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts
• Retirement plan, plus financial planning assistance
• Vacation, sick leave, volunteer time off, and paid holidays
• Educational assistance
• Casual dress
• Wellness programs, on-site fitness center and fitness reimbursement
• Life insurance and disability plans
• Employee rewards and recognition programs, including an employee bonus program
• Flexible hours
• Two state-of-the-art facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
PROTECTED VETERANS AND INDIVIDUAL WITH DISABILITY
Visa Sponsorship:
This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Job Type: Full-time

Pay: $41,600.00 - $45,000.00 per year

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