JOB DESCRIPTION

A new premier and optimal senior living community located in Raleigh, NC is seeking an Overnight Receptionist to join their team!

SUMMARY

Represents the company in a positive and professional manner while greeting visitors, answering the telephone, and directing calls. Performs a variety of duties, including light housekeeping to assure the efficient operation of the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned).

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• Assists residents, family members, and others with inquiries regarding resident and facility information.
• Greet residents and guests, assisting with access control for visitors without a community fob
• Email, fax or photocopy information as needed.
• Maintains current resident and staff directories (Enters new resident Information form and oversees/maintains resident Information computer files including resident birthdays, emergency contact information, etc.)
• First responder to the residents’ emergency call systems and takes appropriate action (including announcing some emergency codes & instructions over the PA system.
• Maintains a log for recording resident requests or issues, and enters maintenance requests into the work order system.
• Performs nightly housekeeping duties in common areas as assigned.
• Periodic rounds of assigned areas to ensure safety measures are in place and the building is secure

ENTRY QUALIFICATIONS

• Minimum high school diploma or equivalent
• Exceptional customer service skills and telephone etiquette.
• Proficient in use of personal computer to include e-mail, internet and Microsoft Word.

SUPERVISORY RESPONSIBILITIES: None

SHIFT OPENINGS: 7p-7a, Full Time and Part Time available

PHYSICAL DEMANDS AND ENVIRONMENT

• Working in a normal office environment, employees may be required to sit, bend, stoop, use a keyboard, see, talk and hear.
• May occasionally lift objects of 10 to 25 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS

• 401k
• Health Benefits
• Paid Time Off
• Paid Holidays
• Cambridge Fitness Membership
• And much more

Job Types: Full-time

Job Type: Full-time

Pay: $13.00 - $14.75 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Monday to Friday
• Overnight shift
• Weekend availability

Education:

• High school or equivalent (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person

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