The Regional Care Manager for Los Angeles County, California will serve ALS patients and families in a variety of areas including psychosocial support, information and referral, and advocacy surrounding health issues and insurance questions. The Regional Care Manager will guide and monitor patients and families through the progression of the illness, refer patients and families to community services, facilitate monthly support groups, serve as liaisons to ALS Clinics, and assist with the implementation of treatment recommendations made by clinic staff. Under the direction of Chapter leadership, they also represent the Chapter, as needed, in statewide initiatives related to mission priorities of care services, advocacy, and research.

Requirements: Currently residing in Los Angeles County and familiar with local resources. A Bachelor's degree in a healthcare discipline, or at least 5-7 years of experience working with individuals living with significant disability or impairment. Excellent attention to detail, sensitivity to disability issues, timely data tracking, and reporting. Must possess the ability to work independently from home and commute to local area hospital-based clinics and clients homes.

Direct service to ALS patients, families and caregivers can be provided by phone, email, virtual meeting platforms, and in-person visits to patients’ homes (when advised to do so in light of COVID-19).

Major Responsibilities

A. Monitor and assist ALS patients, families and caregivers
Assess psychosocial needs of patients, families and caregivers. Provide appropriate counsel, information, and referrals including assistance with:

• Adjustment to diagnosis
• Coping with the challenges of the disease
• Managing the transitions of the illness
• Ongoing guidance and psychosocial support to patients and families via phone, texting, email, Zoom or in-home visits
• Facilitate equipment acquisition to assist with mobility, safety, respiration and communication through insurance or equipment loan program in alignment with Chapter protocols
• Responsible for coordinating the timely completion and submission of grant-related and Chapter expense reimbursement paperwork
• Work closely with Director of Care Services for approval of equipment and direct assistance expenditures on behalf of clients
• Other administrative duties as assigned

B. Provide information, referrals and access to equipment and services

• Provide referrals to ALS Certified Centers and Clinics · Inform patients and families about ALS Golden West Chapter services
• Serve as an advocate for patients and families
• Facilitate or arrange/oversee support groups
• Provide information and referral to health, community and financial services
• Provide referrals to local home health agencies and other vendors for services such as respiratory, social work or occupational therapy

C. Serve as a Chapter and client liaison to the healthcare, research, and advocacy-related community

• Represent the Golden West Chapter at ALS clinics, providing information regarding Chapter services & events and assisting people with ALS implementing clinic recommendations at home and in the community
• Establish and foster strategic community and professional partnerships and collaborations, including designing, planning, and delivering relevant trainings
• Maintain relationships with local neurologists and other providers through outreach activities
• In collaboration with Chapter Leadership, represent the Chapter in California-based initiatives connected to local research and advocacy

The Regional Care Manager for Los Angeles County , California will serve ALS patients and families in a variety of areas including psychosocial support, information and referral, and advocacy surrounding health issues and insurance questions. The Regional Care Manager will guide and monitor patients and families through the progression of the illness, refer patients and families to community services, facilitate monthly support groups, serve as liaisons to ALS Clinics, and assist with the implementation of treatment recommendations made by clinic staff. Under the direction of Chapter leadership, they also represent the Chapter, as needed, in statewide initiatives related to mission priorities of care services, advocacy, and research.

Requirements: Currently residing in Los Angeles County and familiar with local resources. A Bachelor's degree in a healthcare discipline, or at least 5-7 years of experience working with individuals living with significant disability or impairment. Excellent attention to detail, sensitivity to disability issues, timely data tracking and reporting.

Direct service to ALS patients, families and caregivers can be provided by phone, email, virtual meeting platforms, and in-person visits to patients’ homes (when advised to do so in light of COVID-19).

Major Responsibilities

A. Monitor and assist ALS patients, families and caregivers in the county of Los Angeles and a small portion of San Bernardino, in alignment with
Chapter protocols and productivity expectations.
Assess psychosocial needs of patients, families and caregivers, and provide appropriate counsel, information, and referrals including assistance with:

· Adjustment to diagnosis

· Coping with the challenges of the disease

· Managing the transitions of the illness

· Ongoing guidance and psychosocial support to patients and families via phone, texting, email, Zoom or in-home visits.

· Facilitate equipment acquisition to assist with mobility, safety, respiration and communication through insurance or equipment loan program in alignment with Chapter protocols.

· Responsible for coordinating the timely completion and submission of grant-related and Chapter expense reimbursement paperwork.

· Work closely with Director of Care Services for approval of equipment and direct assistance expenditures on behalf of clients

· Other administrative duties as assigned.

C. Provide information, referrals and access to equipment and services · Provide referrals to ALS Certified Centers and Clinics · Inform patients and families about ALS Golden West Chapter services
· Serve as an advocate for patients and families

· Facilitate or arrange/oversee support groups

· Provide information and referral to health, community and financial services

· Provide referrals to local home health agencies and other vendors for services such as respiratory, social work or occupational therapy

C. Serve as a Chapter and client liaison to the healthcare, research, and advocacy-related community
· Represent the Golden West Chapter at ALS clinics, providing information regarding Chapter services & events and assisting people with ALS implementing clinic recommendations at home and in the community

· Establish and foster strategic community and professional partnerships and collaborations, including designing, planning, and delivering relevant trainings

· Maintain relationships with local neurologists and other providers through outreach activities

· In collaboration with Chapter Leadership, represent the Chapter in California-based initiatives connected to local research and advocacy.

Pay Frequency:

• Bi weekly or Twice monthly

Job Type: Full-time

Pay: $30.00 - $35.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
We are currently working 100% remotely.

Education:

• Associate (Preferred)

Experience:

• Healthcare: 4 years (Required)

Work Location: On the road

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