Who we are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy and creativity.

Our Benefits

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

About the role

Responsible for reviewing all assigned service branch work orders, working with teams to submit all duplicates/cancellations/corrections, reviewing, and closing out all tech completed work orders, training and supporting the onsite work order administrators to ensure compliance and prompt response and completion. Up to 25% travel may be required.

You may be eligible for a $500 net sign on bonus to be paid out in your first paycheck

What you'll be doing

• Review daily the open work orders across the service branch
• Regular check ins with onsite work order administration for progress in work order assignments and reviews
• Reviews and coordinates with onsite teams Web entered Work Orders.
• Reviews all Maintenance Technicians completed work orders for proper accounting of labor, materials, photographs, and resident signatures as applicable.
• Reviews all past resident work orders for proper accounting of labor, materials, photographs and work complete.
• Review all work orders for potential duplicates and submit for cancellation.

• Review aging work orders and engage with team members for status.
• Manage the quality assurance review of the work orders to ensure they have been completed correctly in Yardi.
• Review all work orders accurately reflect the policies for Work Order Management.

Typical Physical Demands: Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 25-50 lbs.

Benefits: Discretionary bonuses, health/life insurance, 401K contributions, robust paid time off, long-term and short-term disability, paid parental leave.

Who we're looking for:

• High School Diploma or GED required.
• Minimum of one (1) year of administrative experience. Relevant industry experience preferred.
• Technology/data entry experience with Outlook, Excel, and Word in particular.
• Existing Yardi knowledge is a bonus
• The ability to communicate clearly with residents and team members
• The ability to work well with fellow employees in a team environment.
• The ability to plan and organize.
• Possession of a valid, state-issued driver s license and safe driving record is also required.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.

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