Job Description Position: Registered Nurse-RN
Reports To: Clinical Manager

Overview: Manage and coordinate all functions of the Medical Care throughout SOSI. This includes, but is not limited to: nursing tasks, patient registration, check in and check out; preparation for clinic encompassing preparing paperwork and organizing any needed documents; handling of all phone calls/correspondence; addressing patients’ needs promptly and accurately; training medical staff; assisting other departments as necessary. An understanding of contemporary nursing principles and skills must be demonstrated, unique to their clinical assignment.
Duties:

• Provide patient care by conducting patient assessments, administering treatment and medications, performing diagnostic tests, and arranging patient follow-up.
• Records medical history and symptoms, completing documentation in the medical record.
• Coordinates patient care, acting as a liaison with other organizations.
• Provides patient education before and after procedures, use of medical devices and equipment, and prescriptions.
• Consistently demonstrates correct handling of procedure specimens per Provider orders, including appropriate identification, labeling, dating and disposition of the specimen.
• Coordinate PTO and other leave/absences with Clinical Manager (ensure nursing services are adequately covered).
• Coordinate with Clinical Manager and providers on all responsibilities and duties.
• Answer questions and assist Clinical Manager in resolving patient complaints or other issues.
• Give direction regarding patients with immediate appointment needs for providers.
• Communicates test results and instructions to patients per practice protocol.
• Utilize appropriate nursing technology for efficiency.
• Monitor phone system/activity to ensure constant coverage, support optimal phone call response, and appropriately intervene when needed.
• Discuss clinical performance issues in a timely and constructive manner.
• Assist in annual reviews for all nursing staff in coordination with Clinical Manager.
• Work with the Clinical Manager regarding evaluations, disciplinary actions, nursing operation redesign, and training for nursing staff.
• Audit and identify medical procedures that are inefficient and work with Clinical Manager to implement corrective measures.
• Interact effectively with front desk, nursing, providers, billing and Clinical Manager to ensure consistency and accuracy of duties (i.e. nursing tasks, collection of coding and insurance information, handling of patient PHI, and preparation for clinic) is completed by staff.
• Act as a liaison to ensure provider, patient and nursing needs are met (nursing, procedural and communication of issues/needs).
• Coordinate and utilize staff to support other departments.
• Assist with any needed task as assigned.
• Participate in meetings, committees, and other assigned tasks.
• Ensure compliance with HIPAA, OIG, Safety, Compliance and other office policies.
• Assists in development of effective workflows, policies and procedures that support best practice operations.
• Input necessary data to the practice management system and electronic medical record program (insurance information, demographics, required meaningful use data, etc.)
• Schedule and reschedule appointments per provider protocols.
• Greet patients/public in a professional, polite, respectful manner and provide necessary information.
• Follow SOSI telephone operation protocols to ensuring accurate information to callers, forward calls to the correct department, and take messages when necessary.
• Respond to messages in a timely manner.
• Maintain an awareness of the clinical environment and provide prompt assistance for patient needs.
• Other duties/tasks may be assigned at the discretion of management.

Job Requirements and Qualifications:

• Graduate of a Registered Nursing Program.
• Must maintain current state licensure in good standing without state or national exclusionary limitations.
• Associates Degree, Bachelor’s Degree of Science or MSN Required.
• Maintain a valid Driver’s License.
• Maintain current CPR Certification.
• A minimum of 2 years’ experience in an orthopaedic or hospital setting is preferred.
• Leadership qualities required that match SOSI’s culture.
• Excellent verbal and written communication skills with the ability to work with diverse personalities.
• Cooperative team member of clinical and SOSI leadership teams.
• Flexible and able to deal with a constantly changing environment and associated demands.
• Possess excellent customer service skills.
• Knowledge and experience with Electronic Medical Record Systems, Microsoft Excel, Power Point, and Word required.
• Experience with insurance companies, referrals and authorizations is required.
• Excellent organizational and ability to multi-task in a fast paced environment.
• Ability to make decisions and problem solve.
• Ability to supervise employees and maintain a high quality clinical office operation.

Professional Conduct and Competence:

• Professional & courteous conduct at all times.
• Cooperate with co-workers and other employees and show a willingness to assist with any needed task.
• Welcomes suggestions & recommendations while accepting new challenges & responsibilities in a professional and flexible manner.
• Positive attitude and a responsible team member.
• Perform duties accurately and in an organized fashion.
• Ensures knowledge of job and asks questions when unsure.
• Completes duties within appropriate time frames.
• Shows initiative and dependability (attendance, punctuality, follow instructions, meet deadlines).

Physical /Mental Requirements:

• Ability to sit, stand, and walk for long periods.
• Visual and auditory acuity for frequent use of computer, telephone, and use of other office equipment.

Job duties and requirements may be subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of the minimum levels of education, experience, and skills required to perform the functions of this job. The job description does not constitute a written or implied contract of employment. SOSI reserves the right to change job duties and responsibilities as the need arises.

Work Remotely

• No

Job Type: Full-time

Pay: $33.00 - $45.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Clinic

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Overtime pay

License/Certification:

• BLS Certification (Preferred)
• ACLS Certification (Preferred)

Work Location: One location

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