Resource Specialist / 40 Hours/ MGH- Social Services

Community Resource Specialist - Responsibilities

Help address the social determinants of health and help hospital inpatients and families maximize their health and welfare by educating and connecting them to community resources and public benefits. Our Community Resource Specialists collaborate with social worker colleagues to assess patient/family resource needs, educate about options, facilitate appropriate referrals and empower patients and families to advocate for themselves. Examples include educating about various types of medical employment leaves and disability programs (MA PFML, SSI/SSDI, EAEDC) eligibility and how to apply, helping establish transportation (PT-1 and The RIDE medical necessity applications) and teaching how to use these systems, serving as a liaison with the adult shelter system, and helping identify, access and trouble-shoot a wide range of other social service systems and resources (not a complete list). Great opportunity to learn about community resources and advocacy, and gain exposure to social work and the health care field.

Diversity and inclusion are priorities for our department and the hospital. We strongly believe that encouraging a broad range of opinions, ideas and perspectives drives creativity, innovation and excellence. We are committed to advancing equity by building a team with diverse identities and experiences.

Salary & Benefits:

Competitive salary and generous benefits package. Benefits include tuition reimbursement towards a related degree or certificate program. Additional compensation for qualified bilingual staff.

Hours: M-F 8:30am – 5:00pm (40 hours).

Location: In-person position at Mass. General Hospital main campus, Boston.

Required skills:

Seeking compassionate applicants with excellent customer service, problem-solving, written and verbal communication, organizational, and computer skills.

Bachelor’s degree required; degree in related field or related experience strongly preferred. Must be willing to apply to become a notary public if eligible.

Diversity and inclusion are priorities for our department and the hospital. We strongly believe that encouraging a broad range of opinions, ideas and perspectives drives creativity, innovation and excellence. We are committed to advancing equity by building a team with diverse identities and experiences.