Restaurant Server - Glacier National Park Job at Xanterra Travel Collection

Xanterra Travel Collection Columbia Falls, MT 59912

Overview:

Now Hiring Summer 2023 Restaurant Servers to LIVE. WORK. EXPLORE in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, and competent people who share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park. You will play an essential role in providing warm and friendly hospitality to all our guests.

Glacier National Park sees over 3 million annual visitors and encompasses just over 1 million acres of largely wilderness area and is known for its seemingly endless acres of rugged and breathtaking landscapes. Glacier National Park was established in 1910 and stands today as a monument to wild natural places. As part of the Crown of the Continent ecosystem, the park includes 175 named mountains, 762 lakes (131 named lakes), 200+ named waterfalls and 26 named glaciers, as well as 1,000 plant species, and hundreds of animal species. Employees can explore the park’s 745 miles of hiking trails, take a bus tour on Going-to-the-Sun Road, or kayak in clear lakes.

The Details:
  • Seasonal positions start in early-May to early-June and extend through mid- to late-September 2023 (dates depend on Location)
  • Pay Rate: $9.95/hour + tips
  • Schedule Varies: Average 40 hours/week
  • Perks include:
    • Affordable employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
    • Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
    • Free Red Bus and Boat Tours (as available)
    • Free Glacier National Park season pass
    • Exclusive Retail and Dining discounts in Glacier
    • $350 Referral Bonus Program
    • The adventure of a lifetime!

Responsibilities:
  • Arrive ready and prepared for work. Punch-in accurately according to the 7 Shifts schedule and into the Kronos system on the time clock assigned.
  • Check, enhance, and complete all side-work, stocking, or section preparation needed to begin service.
  • Attend the pre-service circle meeting and record specials, shortages, and incidental information.
  • Greet and interact with every member of your shift service team.
  • Accurately record and enter all food and beverage items in to the POS system; pick up, garnish, and serve food and beverages promptly to guests; collect and process forms of payment accurately and efficiently; ensuring guest satisfaction throughout.
  • Maximize sales and guest needs by using menu knowledge and suggestive selling techniques, and ‘storytelling’ entertainment.
  • Provide, with Professional Demeanor, performance coaching and technical assistance to all other members of the service staff.
  • Supervise small numbers of service peers during opening and closing duties as assigned by dining room management. Complete all side-work and pre-shift stocking for the following meal-period.
  • Follow Company, NPS and departmental environmental practices, safety practices, and policies and procedures.
  • Dining Room Servers must also assist in other departments or with other job duties as requested or necessary in line with the overall success of the outlet, location, and company.
Qualifications:

Essential Skills and Knowledge:

  • Must have a working knowledge of all menus: Specials, features, food, wine, beer, and cocktail service, and of general guest information.
  • Expected to embody and practice all of the Xanterra Core Values and the Glacier National Park F&B Ten Commandments.
  • Ability to work within and consistently build the service team and will be asked to help other team members as necessary.
  • Certification in the TIPS alcohol awareness program is required; workshops will be provided if not currently certified.

Physical Requirements:

  • Must be able to walk and stand for long periods of time.
  • Must be able to lift and carry a minimum of 40 pounds. Frequent lifting and carrying of supplies, materials, and equipment throughout the day.
  • Must be able to bend, stretch, and reach for extended periods of time.
  • Working safely with required chemicals.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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