Are you a wellness enthusiast that wants to be part of a new and fast growing brand? Well, ORA NoHo is were you want to be!
JOB SUMMARY:
ORA is an escape from the everyday, every day...We are a new and innovative space that is changing how people experience Acupuncture and holistic wellness. We are seeking a part-time front desk team member that is hard working, people oriented, has an eye for detail, a quick learner and has a passion for the wellness space and elevating our brand. Those with spa, boutique fitness or cafe/barista experience urged to apply!
HOURLY / EXEMPTION STATUS: Part-Time - Non-Exempt
REPORTING STRUCTURE:
- Reports to Area Manager
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Guest Relations and Hospitality:
- Communicate with guests by demonstrating professionalism, friendliness, sophistication and confidence.
- Incorporate the ORA Vision and Mission of ultimate hospitality, providing consistent, outstanding guest service to enhance the experience for each guest.
Sales and Guest Education:
- Is well versed in the benefits and outcome of ORA treatment and herbal offerings, able to answer guest inquiries from the most basic to complex.
- Consistently achieves personal retail and sales goals set on a weekly and monthly basis.
Tea and Tonic Bar:
- Provides education about each of the tea and tonic blends, seamlessly discussing their ingredients and benefits.
- Serve tea and tonics in a timely manner to guests staying in the lounge or to go, following all recipes and protocols.
Team Work:
- Shows ownership of business when required to open and close the studio, following company SOP’s, opening and closing procedures and communicating any late or early opening/closing.
- Supports Acupuncturists by professionally and appropriately managing schedules, seamlessly handling delays, and accommodating guests’ special requests.
JOB REQUIREMENTS:
- SATURDAY & SUNDAY availability is a must
- Strong guest service skills. Position continually requires demonstrated poise, service with a smile, tact and diplomacy
- Previous service experience in a fast-paced service environment, Boutique or Barista service a plus
- Excellent communication skills
- Positive attitude and enthusiasm
- Team player with good organizational and interpersonal skills
- Strong PC and keyboarding skills
- Able to handle multiple duties simultaneously
- Available to work varied shifts (evenings and weekends)
PHYSICAL DEMANDS:
- Must have a high level of interpersonal and oral communication skills
- Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset
- Frequently required to analyze and solve problems; observe and interpret people and situations; learn and apply new information and skills
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekend availability
COVID-19 considerations:
All employees are required to be vaccinated and boosted. We also wear masks the duration of our shifts.
Work Location: In person
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