Are you a wellness enthusiast that wants to be part of a new and fast growing brand? Well, ORA NoHo is were you want to be!

JOB SUMMARY:

ORA is an escape from the everyday, every day...We are a new and innovative space that is changing how people experience Acupuncture and holistic wellness. We are seeking a part-time front desk team member that is hard working, people oriented, has an eye for detail, a quick learner and has a passion for the wellness space and elevating our brand. Those with spa, boutique fitness or cafe/barista experience urged to apply!

HOURLY / EXEMPTION STATUS: Part-Time - Non-Exempt

REPORTING STRUCTURE:

• Reports to Area Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Guest Relations and Hospitality:

• Communicate with guests by demonstrating professionalism, friendliness, sophistication and confidence.
• Incorporate the ORA Vision and Mission of ultimate hospitality, providing consistent, outstanding guest service to enhance the experience for each guest.

Sales and Guest Education:

• Is well versed in the benefits and outcome of ORA treatment and herbal offerings, able to answer guest inquiries from the most basic to complex.
• Consistently achieves personal retail and sales goals set on a weekly and monthly basis.

Tea and Tonic Bar:

• Provides education about each of the tea and tonic blends, seamlessly discussing their ingredients and benefits.
• Serve tea and tonics in a timely manner to guests staying in the lounge or to go, following all recipes and protocols.

Team Work:

• Shows ownership of business when required to open and close the studio, following company SOP’s, opening and closing procedures and communicating any late or early opening/closing.
• Supports Acupuncturists by professionally and appropriately managing schedules, seamlessly handling delays, and accommodating guests’ special requests.

JOB REQUIREMENTS:

• SATURDAY & SUNDAY availability is a must
• Strong guest service skills. Position continually requires demonstrated poise, service with a smile, tact and diplomacy
• Previous service experience in a fast-paced service environment, Boutique or Barista service a plus
• Excellent communication skills
• Positive attitude and enthusiasm
• Team player with good organizational and interpersonal skills
• Strong PC and keyboarding skills
• Able to handle multiple duties simultaneously
• Available to work varied shifts (evenings and weekends)

PHYSICAL DEMANDS:

• Must have a high level of interpersonal and oral communication skills
• Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset
• Frequently required to analyze and solve problems; observe and interpret people and situations; learn and apply new information and skills

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

COVID-19 considerations:
All employees are required to be vaccinated and boosted. We also wear masks the duration of our shifts.

Work Location: In person

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