Department: Retail

Division: Commerce / WinStar

Job Title: Retail Sales Associate

General Description: Greet and assists patrons in the purchasing of items available for sale, accepting cash and change. The sales associate is responsible for providing highest level of customer service and providing the winning experience.

Supervision Received: Retail Supervisor

Supervision Exercised: None

Essential Job Functions:

§ Welcome and greet patrons into the gift shop.

§ Pick up and sign for cash bank to be used on assigned shift.

§ Answer basic questions and lead patrons to items of interest for sale in the gift shop and main facility. Order catalogue items not in stock for individual customers to meet guest needs.

§ Ring up purchase items on cash register, accept credit card or cash, and count out change when required.

§ Maintain purchase log of sales conducted on assigned shift to be given to Gift Shop Manager for inventory purposes.

§ Answer basic questions concerning services provided at a facility level and direct customers to appropriate area.

§ Count down credit card receipts, cash received, and balance cash drawer on assigned shift. Complete cash report for all cash denomination and credit card receipts.

§ Perform other duties as assigned

Minimum Qualifications

Education:

§ High school or GED required.

Knowledge, Skills and Abilities:

§ Must be able to read, understand, apply, and retain knowledge of departmental rules, regulations, and policies.

§ Must be able to maintain high degree of professionalism, courtesy, and discretion in dealing with difficult customers.

§ Must be able to work various hours as needed including, weekends and holidays.

§ Must be able to work in fast paced, noisy, smoke filled casino environment.

§ Must have good communication skills and work in a team environment.

§ Must be team oriented.

Training and Experience:

§ Six Months Retail experience(required)

§ Previous cash handling experience (preferred)

§ Previous customer service (preferred)

Licenses/Certifications/Other:

• Be able to pass a background check and receive a gaming license from the Chickasaw Nation Office of the Gaming Commission as required to work in gaming operations.
• Complete pre-employment drug test with a negative result.

Physical Requirements:

§ Must be able to sit, stand, or walk for prolonged periods. Requires eye/hand coordination and manual dexterity; requires normal vision/hearing range and intermediate math skills in order to perform assigned job duties correctly.

• Must be able to pick up and unload carton weighing twenty-five (25) pounds

Work Environment:

Work is performed in a retail store. There is a need to visit multiple stores regularly within the casino where smoking occurs, bright lights and loud environment. Light travel may be required.

Job Type: Part-time

Pay: $12.64 - $13.54 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Evening shift
• Overnight shift

Weekly day range:

• Every weekend
• Weekend availability

Ability to commute/relocate:

• Thackerville, OK 73459: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location

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